TAWNY.AI’s Post

One of my favorite conferences of the year, #FSTEC, is just around the corner! Tech vendors, you have a unique opportunity ahead. Many are promoting their booth numbers and heading to Dallas, but the real differentiator is how well your team communicates why your pod should be the one people stop at. In the final days before the show, focus on equipping your team to explain clearly why your product stands out. #Differentiation is critical in the increasingly complex restaurant tech landscape. While relationships often help set us apart, if your product is truly great, how will you communicate that in just a few seconds as attendees pass by your booth? How will you make them stop and engage? The tech stack is at a tipping point. The sheer volume of tools is creating #inertia in innovation. A 2022 Forrester study found that businesses with over 20,000 employees use more than 350 different applications. No wonder so many solutions struggle to articulate their unique value. If you’ll be at FSTEC, let’s connect! I'd love to chat about how #AI is not just a product but a capability. If the showcased solutions don’t simplify restaurant operators' core challenges, we may see #AI_as_a_Service take the lead in the years to come. Invisible Mark Hatch Marcus Viscidi Emily Nordee-Rogers Informa

If Carlsberg did conferences… 🍻 I don’t think I’ve ever been quite as impressed with speakers or learnt more at a conference. HETT Show gave me and Prempal Birdi so much food for thought. 👌🏻 Key takeaways: 🔑 User-centred design, user-centred design, user-centred design. Which I’ve already been preaching, but maybe Prem will take notice now! ❓Understand your problem. Had this from more than one angle this week thanks to Ryan Kerstein! 🤝 Shared decision-making and early engagement with a broad range of users (particularly potential ‘resisters’) will help with adoption 👩✈️ Pilots are a really good way to ‘fail fast’ and avoid procurement thresholds while gathering an evidence base that can help form a business case ⭐️ Defining your standards and what is ‘good enough’ is an important part of the digital skills journey. What are the ‘brilliant basics’? #HETTNORTH24 #DigitalSkills #DigitalTransformation #UserCentredDesign

To all my contacts at the EU institutions: why don't you join us? If you think you know Salesforce, you'll be surprised. If you don't know Salesforce, you'll be surprised even more. 😎 I recommend: - the keynote on the CRM + AI + Data + Trust revolution, - the public sector beak-out session, - a session on how the trusted Einstein 1 Platform innovates decision-making, - a presentation on how MuleSoft combines AI and data integration, - a masterclass on Data Cloud, and - a trailblazer session on citizen-centric government. Throw in a guided tour of our demo booths, and you have your programme for the day. You're welcome. 😉

🔥 Double the Fun at Digitale Leute Summit! 🔥 Tomorrow, I’m pulling double duty! Alongside my fireside chat with Daniel Utrilla Mellinas from kununu. I’m excited to share some hard-earned insights in a session I’m calling: »Impact from Day One: Fast-Track Your Way to Product-Market Fit« Let’s face it: in today’s race to innovate, too much time and money go into ideas that don’t make the cut. 1 in 200 is a game-changer, tops. So, what if there’s a smarter way? With 15+ years of trials, wins, and (plenty of) lessons at BMW, Mozilla, JetBrains, and XING, I’ve put together the Product Pioneers Toolkit. It’s an actionable guide for product leaders and executives who want results without the guesswork. I’ll be breaking down three methods to help focus your teams, de-risk your new business, and drive impactful market-ready products efficiently. This isn’t theory; it’s what works. Want to snag last-minute tickets? Check the comments 👇 Hope to see you there! Wed, Nov 13 / 14:00 - 14:40 at Stage 3 / Gallery 🙏

Hospitality pros 🏨: Are you looking to boost guest satisfaction and your bottom line? Don’t miss this insightful webinar we recently did with M3, where we explore how empowered employees drive growth and elevate your hotel’s success. 🎥 Watch now: https://lnkd.in/ejWz8DbK #HotelManagement #Hoteliers #HospitalityManagement

Product Innovation Enabled by Digital Tools Join me and Dr. Constantinos Pantidos at IFT FIRST in July where we will demonstrate a case study of a visionary food ingredient company innovating "out of the box" with speed and creating new value. #IFT #foodtech #foodinnovation #foodRandD #digitalinnovation #productdevelopment

The panel at #IMS24 explored how MICE companies can stay ahead in a rapidly evolving industry by learning from sectors like tech, entertainment, and retail. Leaders discussed strategies for adapting to new models, prioritizing content development, and fostering the skills needed for the next generation of MICE professionals. #ExpandingHorizons

Want to know what event delegates are expecting and driving for in 2025? Watch the video below to hear from industry experts from across the globe as we discuss upcoming trends to AI, interactive experiences and even fish and chips! #eventtech #eventtrends #eventprofs

As the year comes to an end, it’s the perfect moment to pause, reflect, and appreciate. And while we in Germany are famous for our love of a good complaint (The weather! The trains! The penalty kick!), I’d like to focus on the positives instead. Seven things I’m professionally and personally grateful for in 2024: 1️⃣ My team: You’re simply amazing! No matter how stressful things get, Thomas Helmreich and Alexander Kolb steer the eBUS with full dedication, while Anna Trautmann and Janine Schmeichel support me in trend and target group projects – whether in front of the camera or behind it. You tackle every project with enthusiasm and good vibes 2️⃣ My colleagues: Thank you for all the inspiring conversations – in meetings, over coffee, or during lunch in the cafeteria. A strong network is invaluable, and working with you makes every challenge more enjoyable 3️⃣ Our clients: Without you, there would be no exciting projects, no challenges, and no shared success stories. Thank you for your trust and collaboration! 4️⃣ Events and presentations: From the Brand Roadshow and the Swiss Business Reflector to the GfK/NIQ Insight Summit and the 90th anniversary of NIM – full of knowledge-sharing, fresh ideas, and meeting brilliant people 5️⃣ The topics I could deal with once again: Consumer trends, shopper behavior, sustainability, Gen Z, lifestyles – the variety keeps the work endlessly fascinating. There’s always something new to explore, and that’s what keeps me motivated! 6️⃣ Life beyond work: My friends and my family are the ultimate foundation. They keep me grounded and remind me of what really matters – even when the deadlines are looming 7️⃣ The small moments in between: A laugh in the office, running in the park, or just 5 minutes to take a breath – those little moments are what gives me the energy to keep going. With so many positive things in the bag, 2025 can only be good! 🎉 Who feels the same? I wish my entire network a Merry Christmas and a Happy New Year!

Don't miss the latest episode of HFS Research Unfiltered Stories—a candid and raw conversation—with Xabier Zabala, COO at HBX Group, and Jitender Mohan EVP & Business Unit Head – Travel & Hospitality at WNS  Discussions around the challenges and future of the travel and hospitality industry, highlighting the vital role of partnerships and collaboration in creating new value streams. #TravelIndustry #HospitalityIndustry #CustomerExpectations #AI #DataAnalytics