Tayst Coffee’s Post

The customary question every hotel front-office team is dreading to ask. Everyone knows … it’s a ticking time bomb. 💣 😂 It’s my appeal to all hoteliers, to let digital guest support come to your rescue. Try Haven #hoteliers #hospitality #hospitalityindustry #hotels #digital #guestexperience #foodandbeverages #frontoffice #guestfeedback #grievances #haven #havenapp Picture credits: Hotelmemes

Sustainable Breakfast delivering lower food waste - great suggestions from Scot - breakfast buffets are a very large area of food waste - hotels can be slow to react to reduced customer flows and overfill bowls towards the end of a service. Consider also switching from buffet to table service for cooked breakfasts for early and late service times with full buffet at peak - all it requires is management commitment, a willingness to change, and staff training - ty it #foodwaste #foodwastereduction #greenhospitality

Offer #consistent #premium coffee to your guests throughout their stay at your hotel. Choose Nespresso for your in-room, restaurants, and meeting rooms. Are you attending #CHIC or #BCHA summit? Come chat with us about how Nespresso Professional can make an impact beyond your hotel with their #sustainable coffee solutions designed for businesses. #NespressoForHotels #NespressoForBusiness

The type of F&B you want in your hotel --> Community driven --> Detail focussed --> Convenience --> Curated --> Innovative --> Making memories The type of F&B you don't want in your hotel --> Lack of story --> An amenity --> Convenience over quality --> Ignore feedback --> Diluted message --> Boring It isn't hard to do more of the things In the do's... Than the don'ts, You just have to think a little differently. Who agrees? 🙋🏼♂️ --------------------------- PS. If you want to know how we help hoteliers shift from the don'ts to the do's... 📲 Reach out on DM and let's chat Scot Turner Need more time? Ring the 🔔 in my profile to see more #innovation #thinkdifferently2024 #hospitality #hotels #hotelsandresorts

At Qreadible, we understand that being at the top isn't everything. It's about how well we bring our services to you that truly matters. That's why we offer tailor-made services designed to meet your specific needs. 🪡 We may not be at the top of the list yet, but that's exactly why we strive to do it better. 💪 #hospitality #hotels #qreadible #wedoitbetter

The type of F&B you want in your hotel --> Community driven --> Detail focussed --> Convenience --> Curated --> Innovative --> Making memories The type of F&B you don't want in your hotel --> Lack of story --> An amenity --> Convenience over quality --> Ignore feedback --> Diluted message --> Boring It isn't hard to do more of the things In the do's... Than the don'ts, You just have to think a little differently. Who agrees? 🙋🏼♂️ --------------------------- PS. If you want to know how we help hoteliers shift from the don'ts to the do's... 📲 Reach out on DM and let's chat Scot Turner Need more time? Ring the 🔔 in my profile to see more #innovation #thinkdifferently2024 #hospitality #hotels #hotelsandresorts

The type of F&B you want in your hotel --> Community driven --> Detail focussed --> Convenience --> Curated --> Innovative --> Making memories The type of F&B you don't want in your hotel --> Lack of story --> An amenity --> Convenience over quality --> Ignore feedback --> Diluted message --> Boring It isn't hard to do more of the things In the do's... Than the don'ts, You just have to think a little differently. Who agrees? 🙋🏼♂️ --------------------------- PS. If you want to know how we help hoteliers shift from the don'ts to the do's... 📲 Reach out on DM and let's chat Scot Turner Turner Need more time? Ring the 🔔 in my profile to see more #innovation #thinkdifferently2024 #hospitality #hotels #hotelsandresorts

On the opening day of the 14th annual HOLA conference, which was held at the Loews Coral Gables Hotel in Florida, Thomas Dubaere, Jorge Apaez and Marco Roca discuss the opportunities and challenges they are facing and how to get deals done. #hotelinvestmenttoday #hotel #hospitalitynews #hotelnews #hospitalityindustry #hospitality  

The type of F&B you want in your hotel --> Community driven --> Detail focussed --> Convenience --> Curated --> Innovative --> Making memories The type of F&B you don't want in your hotel --> Lack of story --> An amenity --> Convenience over quality --> Ignore feedback --> Diluted message --> Boring It isn't hard to do more of the things In the do's... Than the don'ts, You just have to think a little differently. Who agrees? 🙋🏼♂️ --------------------------- PS. If you want to know how we help hoteliers shift from the don'ts to the do's... 📲 Reach out on DM and let's chat Scot Turner Need more time? Ring the 🔔 in my profile to see more #innovation #thinkdifferently2024 #hospitality #hotels #hotelsandresorts

𝐑𝐨𝐠𝐞𝐫 𝐃𝐨𝐬𝐰𝐞𝐥𝐥’𝐬 𝐠𝐫𝐨𝐮𝐧𝐝𝐛𝐫𝐞𝐚𝐤𝐢𝐧𝐠 𝐟𝐨𝐫𝐦𝐮𝐥𝐚 𝐟𝐫𝐨𝐦 𝐭𝐡𝐞 𝟏𝟗𝟔𝟎𝐬 𝐭𝐡𝐚𝐭 𝐬𝐭𝐢𝐥𝐥 𝐬𝐡𝐚𝐩𝐞 𝐡𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐢𝐭𝐲 𝐭𝐨𝐝𝐚𝐲 🕰️🚀 💡 This gentleman, Roger Doswell, in the 1960s, broke down the concept of a hotel into its individual elements 🏨✨ He identified 𝟓 𝐝𝐢𝐬𝐭𝐢𝐧𝐜𝐭 𝐞𝐥𝐞𝐦𝐞𝐧𝐭𝐬 𝐭𝐡𝐚𝐭 𝐦𝐚𝐭𝐭𝐞𝐫 when a traveler decides to stay at a particular hotel 🌍✈️ 📍 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: It refers to the accessibility, attractiveness of the surroundings, free from noise 🗺️ 🛁 𝐅𝐚𝐜𝐢𝐥𝐢𝐭𝐢𝐞𝐬: It refers to the room, restaurants, bars, meeting rooms, function halls and recreation facilities such as pool, spa, gym etc. 🏊♀️🍽️ 🤝 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: It refers to the availability and quality of services provided through the facilities 💯 (this is a bit more nuanced which I will cover in detail later) 🖼️ 𝐈𝐦𝐚𝐠𝐞: It refers to the way travelers perceive it. It's a by-product of location, facilities, services and enhanced by its name, appearance, atmosphere and associations (who stays there and what people say about it) 📸 💰 𝐏𝐫𝐢𝐜𝐞: It refers to the value provided by the hotel through its location, facilities, service and the image. 💳 🔥𝘍𝘶𝘯 𝘧𝘢𝘤𝘵: 𝘔𝘰𝘴𝘵 𝘰𝘯𝘭𝘪𝘯𝘦 𝘩𝘰𝘵𝘦𝘭 𝘢𝘯𝘥 𝘳𝘦𝘷𝘪𝘦𝘸 𝘱𝘭𝘢𝘵𝘧𝘰𝘳𝘮𝘴 🌐✍️ 𝘶𝘴𝘦 𝘵𝘩𝘦𝘴𝘦 𝘦𝘹𝘢𝘤𝘵 𝘤𝘳𝘪𝘵𝘦𝘳𝘪𝘢 𝘵𝘰 𝘦𝘷𝘢𝘭𝘶𝘢𝘵𝘦 𝘴𝘵𝘢𝘺𝘴 𝘣𝘦𝘤𝘢𝘶𝘴𝘦 𝘵𝘩𝘦𝘺 𝘧𝘶𝘯𝘥𝘢𝘮𝘦𝘯𝘵𝘢𝘭𝘭𝘺 𝘪𝘯𝘧𝘭𝘶𝘦𝘯𝘤𝘦 𝘨𝘶𝘦𝘴𝘵 𝘴𝘢𝘵𝘪𝘴𝘧𝘢𝘤𝘵𝘪𝘰𝘯 🛌✅ #hotelindustry #hotels #guestsatisfaction