TDC Group’s Post

Patient requests for a service refund may be driven by many factors, including dissatisfaction with care, changes in financial circumstances, second thoughts about services (buyer’s regret), treatment complications, and—unfortunately—unprofessional communication from downstream practitioners. Managing a patient’s request for a refund requires caution and a measured response. Does your dental practice have a formal process in place to manage refund requests? Learn more: https://lnkd.in/gyUgtHGx #Dentistry #Dental #PatientCare #Healthcare #DentalPractice

  • text

To view or add a comment, sign in

Explore topics