OnRamp’s Post

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Last night, we hosted a CS Holiday Happy Hour at The Merchant in Boston. It was a great way to bring the Boston CS community together before we close out the year. I know this time of year is hectic for everyone, end of the quarter / year, finalizing 2025 planning, and juggling everything that comes with the holiday season. But there’s something special about hitting pause, coming together in person, and connecting with other CS leaders to reflect on this year and get excited for what’s ahead in 2025. Thanks to everyone who joined us. The CS events we’ve hosted the last few months have been a great reminder that while CS is all about customers, it’s also about community. We look forward to hosting more CS industry events around the country (and especially in our HQ city of Boston) in 2025. Here’s to a strong finish to the year and big things ahead. Neil B. Mary Halladay Eleanora White PJ Clay Robin Botto Rob Zambito Georgia Bourikas Zachary Pierce Erica Ayotte Favorito Mike Lemire Nurzhan Ospanov Kirsten DiChiappari Matthew Powers Marcus Ferranti

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Priscila Fletcher

2024 Top 100 Customer Success Strategist | Growth Coach | Revenue Growth Driver | Client Retention Specialist | Founder of Latinos in Success

2w

So nice 🎁 we gotta do one in NY 🙂

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Rob Zambito

3x Customer Success Leader & Consultant | Top 100 CS Strategist | Cohost - the Daily Standup Podcast | I build and scale customer success teams from $0 to unicorn! | Bringing CS together as an inclusive community

2w

What a great event! Thanks for the generosity and hospitality

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Zachary Pierce

Director, Product Delivery @ WillowTree, a TELUS Digital Company

2w

Ross Lerner it was great chatting with you, and catching up with the community. I appreciate you hosting and look forward to next time!! Happy holidays.

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Erica Ayotte Favorito

Customer Success & Customer Experience Leader | Lifecycle Marketing Operations | Builds Scaled CS Functions | Drives Revenue Growth | Optimizes People, Process, & Technology

2w

Events like these are so needed both for CS and our city. Thanks Ross!

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Eleanora White

Humanizing Customer Experience | Catalyst of Strategic Growth & Innovation | Memorable Change Agent

2w

Thank you for hosting! It's always special when the Boston CS community gets together! 🙌

PJ Clay

Customer Success | Strategy & Ops | Product

2w

Thank you Ross Lerner and the OnRamp team for hosting! Pumped for more Boston CS events next year!

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