Telrock Systems’ Post

Looking ahead to 2025, the collections industry in Australia is bracing for significant shifts. Our founder, Sacha Close, recently shared her perspective on the challenges and opportunities ahead in this insightful piece by Telrock. Key highlights from Sacha’s thoughts: • Economic pressures: Rising interest rates, mortgage resets, and high costs of living are driving sharp increases in delinquency and hardship rates. • Balancing priorities: Businesses will face friction between economic goals—growth, cost-cutting, and margin improvement—and the increasing demands of hardship relief and compliance. • Technology challenges: A ‘one-horse race’ in collections software has hindered innovation and agility. While there’s a strong desire for change, many organizations are struggling with legacy systems and slow progress. • Future focus: ASIC’s REP 782 report is expected to push for more customer-centric approaches and flexible solutions in collections. At Qurioux, we’re passionate about helping organizations navigate these complexities—building better systems, strategies, and outcomes for the moments that matter. Check out the full article below #Qurioux #Collections2025 #ASICREP782 #CustomerCentricSolutions

I was excited to share my thoughts in this article with Andrew Pritchard regarding collections in 2025—because next year is going to be a pivotal one. 2025 is shaping up to be the year of innovation, transformation, and rethinking the SoFP. Everyone knows this is my soapbox right now but automation of a outdated 1980’s loan application form and calling it a digital SOFP it not enough. We can do so much better. We are expected to do much better (ask asic). Also with economic pressures mounting, the focus will turn to all of the digital experience and whether organisations have the right tools and strategies to keep up. Still don’t have a way for customers to self serve a payment arrangement ?? The big question: Is your tech ecosystem ready? Or will 2025 bring another year of band-aids, add-ons, workarounds, and those expensive like-for-like upgrades? If that hits close to home, let’s talk. Whether it’s creating a 5-year roadmap or helping to clear the path (simplifying and optimising what you already have), there are options. Reach out if you’re ready to make 2025 the year of transformational change! #debtwithdignity #empatheticCollections #DigitalTransformation #Qurioux

📢 BLOG: Leveraging AI in Public Debt Management Managing public debt is often the largest and most complex portfolio in many countries. AI could be a game-changer for Debt Management Offices, making processes more efficient, enhancing data analytics and improving transparency. Read more: https://bit.ly/4eqLPgC

Weaver partners Morgan Page and Trey Hunt recently answered questions on the impact digital transformation and AI are having on private equity in Pitchbook's Q3 2024 U.S. Private Equity Breakdown. Private equity has traditionally relied on personal networks, hard data and analytical models. How is this landscape changing with the advent of AI and the resulting digital transformation? Click here to read the full report: https://lnkd.in/gKihfvUE

Weaver partners Morgan Page and Trey Hunt recently answered questions on the impact digital transformation and AI are having on private equity in Pitchbook's Q3 2024 U.S. Private Equity Breakdown. Private equity has traditionally relied on personal networks, hard data and analytical models. How is this landscape changing with the advent of AI and the resulting digital transformation? Click here to read the full report: https://lnkd.in/gmwNEub3

Weaver partners Morgan Page and Trey Hunt recently answered questions on the impact digital transformation and AI are having on private equity in Pitchbook's Q3 2024 U.S. Private Equity Breakdown. Private equity has traditionally relied on personal networks, hard data and analytical models. How is this landscape changing with the advent of AI and the resulting digital transformation? Click here to read the full report: https://lnkd.in/gzjcfYYK

Thrilled to have Yan Levinski join our panel on April 2nd for an insightful discussion on AI transformation in the financial services sector. To join our webinar, register here: https://lnkd.in/deni84gi #ArtificialIntelligence #AIinFinance #Management #digitaltransformation #customerexperience

As we look towards 2025, the landscape of wealthtech and financial planning is set for transformation. With advancements in AI driving innovation, advisors will be better equipped to meet the needs of DIY investors, while also unlocking access to alternative assets and private markets. These trends will not only redefine financial strategies but will empower individuals to make informed investment choices. Discover the insights shaping the future of finance here: https://okt.to/8RlBVp

Weaver partners Morgan Page and Trey Hunt recently answered questions on the impact digital transformation and AI are having on private equity in Pitchbook's Q3 2024 U.S. Private Equity Breakdown. Private equity has traditionally relied on personal networks, hard data and analytical models. How is this landscape changing with the advent of AI and the resulting digital transformation? Click here to read the full report: https://lnkd.in/eJ5YDJKE

GenAI gaining traction in treasury world, survey reveals. Treasury functions are in the early stages of adopting generative artificial intelligence, with use cases including enhanced cash flow forecasting and interest rate management. Read more: https://okt.to/IVj83Y