Testimonial Donut’s Post

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View profile for Guy Ligertwood, graphic

Product Designer // Software builder

I love sharing customer stories like this. 😍 Meet Jeff from Smooth Studios in Arkansas. He found us through Google, signed up for Testimonial Donut, and figured everything out himself (even with our work-in-progress onboarding 😅). But here's what blew us away: Jeff's getting 3 in 10 customers to leave video testimonials. For context, the typical rate is 1 in 10 - if you're lucky. How? He created a simple but effective system: 1. Send collection form after service 2. Offer a discount on the next visit for video testimonials 3. Build on existing customer relationships The results? High-quality, detailed video testimonials where customers spend 30-40 seconds explaining why they love the Smooth Studios service. What makes this extra special, this is for a waxing studio. Getting video testimonials for personal services isn't easy, but Jeff's nailed it. It's amazing to see customers like Jeff using Testimonial Donut on the other side of the world, teaching us new ways to make testimonials work harder. Thanks Jeff - you're showing us how it's done! 🙏 (P.S. Excuse the scrappy video 😬) #Testimonials -------------------------------- If you want to follow along I run a few side bets with Farzan M.. Testimonial Donut (SaaS) Founderoo (Content) Kaddim (SaaS) We post regularly on Linkedin and talk candidly about building in public, entrepreneurship and our growing pains.

Farzan M.

Building Products & Studying Entrepreneurs

2w

I still find it so wild that the internet lets us build something and connect with people in different corners of the world.

Mike Strives

Daily Insights in Scaling SaaS.

2w

Great to see SEO pulling off 🚀

Isaac Peiris

Founder of Pistachio.so | Helping media businesses scale

2w

This is so good Guy Ligertwood 🙌 honestly seeing stuff like this makes me want to rethink how I collect feedback!

Victoria Rudi

dfy service • product messaging for b2b saas

2w

Guy Ligertwood Watching your video and loving it! 🙌 This is the best approach to user stories ...Sharing how they achieved their desired results + their unique practice or insight into how they amplified results. Awesome!

Simon Høiberg

Building a portfolio of bootstrapped SaaS products

2w

Amazing use of video testimonials! This is really cool Guy Ligertwood!

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