The Beryl Institute’s Post

This webinar will review evidence regarding remediation of communication skills in healthcare providers, shame in healthcare, and how the two intersect. The experience at our institution includes two pilot programs designed for providers and entire clinics with suboptimal patient experience scores. We will present stepwise strategies, lessons learned, and qualitative and quantitative data that are driving our next steps in augmenting resources and engagement of providers with bottom decile performance. Register https://ow.ly/rH1P50U9ubE

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Laura Cooley, PhD

Transforming Health and Care Experiences with Research and Actionable-Insights (Keynote Speaker, Advising Partner, Health Communication Expert)

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Laura Kirk, MSPAS, PA-C, CPXP, DFAAPA, FACH is a thoughtful, impressive leader affiliated with The Academy of Communication in Healthcare. I recommend this session!

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