The Leela Palaces, Hotels and Resorts’ Post

A few weeks ago, I attended a conference at Taj Hotels, Santacruz Mumbai. Amidst their impeccable service, one thoughtful detail stood out—sustainable conference pens with the message: ‘Spinach seeds inside, plant the cap.’ This simple yet profound gesture reflects Taj Hotels commitment to sustainability and the Tata Group deeply rooted values of environmental stewardship and innovation. What made it truly remarkable, however, was how seamlessly this belief is woven into their operations. Even a small choice, like a pen, contributes to the larger ecosystem of sustainability. This is a powerful example of how culture transforms customer experiences. It’s not just about delivering luxury but doing so responsibly. What’s equally impressive is how a large organization can exhibit agility and nimbleness in embedding sustainable practices into everyday touchpoints. Business and responsibility can—and must—coexist! #Sustainability #Leadership #OrganizationalCulture #TajHotels #EdgarSchein

3 Lessons to learn from 𝗕𝗶𝗸𝗶 𝗢𝗯𝗲𝗿𝗼𝗶, the 'God of Small Details' "𝗣𝗲𝗿𝗳𝗲𝗰𝘁𝗶𝗼𝗻 𝗶𝘀 𝗻𝗼𝘁 𝗮 𝗱𝗲𝘀𝘁𝗶𝗻𝗮𝘁𝗶𝗼𝗻, 𝗯𝘂𝘁 𝗮 𝗰𝗼𝗻𝘁𝗶𝗻𝘂𝗼𝘂𝘀 𝗷𝗼𝘂𝗿𝗻𝗲𝘆." Prithvi Raj Singh Oberoi or Biki Oberoi built a hospitality empire by never compromising on service, showing us that every detail matters from the smallest gesture to the grandest experience. 𝗟𝗲𝘀𝘀𝗼𝗻 𝟭: 𝗧𝗿𝗲𝗮𝘁 𝘆𝗼𝘂𝗿 𝗴𝘂𝗲𝘀𝘁𝘀 𝗹𝗶𝗸𝗲 𝗮 𝗳𝗮𝗺𝗶𝗹𝘆 Biki Oberoi understood that the personal touch makes all the difference. Guests should feel welcome, valued, and at home. 𝗟𝗲𝘀𝘀𝗼𝗻 𝟮: 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝘀 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 Behind the magic of guest service lies operational excellence. Simplifying processes and streamlining operations is the foundation for delivering unforgettable experiences. 𝗟𝗲𝘀𝘀𝗼𝗻 𝟯: 𝗘𝗺𝗽𝗼𝘄𝗲𝗿 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 Oberoi believed in empowering his staff to act with confidence and care. By investing in your people, you elevate your service, and they in turn elevate the guest's experience.   𝗣𝗦: Biki Oberoi has positioned India as a leader in the luxury hotel industry through his significant contributions. In recognition of his exceptional service, the Government of India awarded him the Padma Vibhushan, the nation’s second-highest civilian honor, in 2008. There are many things to be learnt from him. 𝗦𝗵𝗮𝗿𝗲 𝗶𝗻 𝗰𝗼𝗺𝗺𝗲𝗻𝘁𝘀 𝘄𝗵𝗮𝘁 𝘆𝗼𝘂 𝗹𝗲𝗮𝗿𝗻𝗲𝗱 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗹𝗲𝗴𝗲𝗻𝗱 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘁𝘆, 𝗕𝗶𝗸𝗶 𝗢𝗯𝗲𝗿𝗼𝗶. ✍🏽 #hospitalityindustry #botshotai #BikiOberoi #Oberoihotel Oberoi Hotels & Resorts

💼 ITC Limited Strengthens Hospitality Portfolio with Stake Increases in The Oberoi Group & The Leela Mumbai! As ITC prepares for the January 1, 2025, demerger of its hotel business, the company has strategically increased its stakes in two key hospitality giants: EIH Ltd (Oberoi Group): From 13.69% to 16.13% HLV Ltd (The Leela Mumbai): From 7.58% to 8.11% 📈 The Details: ITC acquired: 1,52,32,129 equity shares in EIH Ltd, boosting its presence in the luxury segment. 34,60,829 equity shares in HLV Ltd, fortifying its relationship with The Leela Mumbai. 🗨️ What This Means: This strategic move comes ahead of ITC’s much-anticipated demerger of ITC Hotels, signaling a focused approach to enhance value for stakeholders while cementing its leadership in premium and luxury hospitality. 📌 Key Insight: "The increased stake positions ITC as a formidable player in the Indian hospitality space, fostering growth and partnerships with iconic brands like Oberoi Hotels and The Leela Mumbai." 🔗 Insert article link: https://lnkd.in/gh2xE7UR 👉 Follow Hospitalitynews India for the latest updates on hospitality industry moves and trends! Author: Nishang Narayan #ITC #OberoiHotels #TheLeelaMumbai #HospitalityNewsIndia #LuxuryHospitality #HotelBusinessDemerger

Heard the name of East India Hotels (EIH)? One of the leading luxury hospitality brands in India! Does the Oberoi Udaivilas, Trident Hotel Mumbai, or Maidens ring the bell? Yes, EIH is the holding company of these brands of hotels. Hence, I am happy to share the valuation report of such a great company in the hospitality sector. This was possible because of the guidance of Parth Verma of The Valuation School. I hope you guys like it! #Valuation #HospitalitySector #Finance

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Checking in: Leela Palaces set to tap markets with ₹5,000 crore IPO Schloss Bangalore Limited, operating as The Leela Palaces, Hotels, and Resorts, is a luxury hospitality company The Leela brand is among the world’s top three hospitality brands The company plans to raise a total of up to ₹5,000 crore via IPO - Fresh issue of up to ₹3,000 crore and an OFS of up to ₹2,000 crore The Indian hotel industry has ~3.4 million keys, with only 11% (375,000 keys) in the organized sector. Branded hotels make up about 45% of this organized inventory As of May 31, 2024, the portfolio includes hotels, spread across 10 destinations in India. Tap to read more: https://lnkd.in/g76Pmf9n #hotels #eih #indianhotels #IPO #leela #India #equity #stock #markets

"Ee bure waqt, zara adab se pesh aa, waqt ko waqt nahi lagta waqt badalne mein." ~Mr Vithal Kamat. SKAL Bombay 144 proudly presents "Two Generations - One Vision" — an inspiring conversation featuring Vithal V. Kamat, Executive Chairman, and Managing Director of Kamat Hotels India Ltd., and Vishal Kamat, Executive Director of Kamat Hotels India Ltd., moderated by Reemarkabl. They talk about the role of family in turning challenges into opportunities and their heartfelt passion for the environment, commitment to heritage, and unwavering dedication to hospitality. The unique journey behind Orchid Hotels, India’s pioneering eco-friendly hotel chain, and how their steadfast focus on ethics and quality over quantity sets them apart in a competitive industry. The conversation ended on a high note, with insightful answers to audience questions, inspiring everyone to embrace challenges and pursue excellence. Thank you, Mr. Vithal Kamat and Mr. Vishal Kamat, for such a remarkable interview and for sharing profound insights that will resonate with future generations. . . . . 🎥 Catch the full video on our YouTube Channel (Link: https://lnkd.in/dYSy48SW) and follow us for more insightful conversations! . . . The Orchid Hotel - Mumbai #Reemarkbl #TwoGenerationsOneVision #KamatHotels #OrchidHotels #EcoTourism #OrganicTourism #SustainableHospitality #EthicalBusiness #FamilyValues #ReemarkablConversations #LeadershipJourney

What defines true hospitality? The staff at the Taj Mahal Palace, Mumbai, redefined it during one of the most challenging crisis in history. Facing unprecedented adversity, they put their guests' safety above their own, exemplifying courage, selflessness, and an unshakable commitment to service. The article highlights how the hotel's deeply rooted values and culture of care guided their response, even during a crisis. It’s a powerful reminder of the importance of organizational culture in fostering trust, loyalty, and resilience. How can businesses today build a culture of selfless service like the Taj? #Leadership #CrisisManagement #TajHotel #ExemplaryService

Innovation lies at the core of hospitality! WHY is it important? In today's competitive market, the key to success lies in delivering exceptional guest experiences that stand out. Innovation is no longer an option—it's a necessity. Guests expect more, and brands that fail to evolve risk falling behind. WHAT can we do? As a Head of Strategy in Marketing, we can transform service delivery, creating unforgettable experiences that distinguish our brand. By exploring new service models and reimagining traditional methods, we ensure that our brand leads the way in innovation. HOW can we achieve this? Through close collaboration with innovation teams and utilising data-driven insights, we can continually refine our approach. This allows us to stay ahead of market trends and deliver cutting-edge, personalised experiences that elevate our brand above the rest. Looking to enhance your service strategy and revolutionise the hospitality sector? Let’s connect and explore how innovation can take your brand to new heights! https://lnkd.in/dNM_rKmj [#HospitalityInnovation #ServiceDelivery #MarketingStrategy #InnovativeHospitality #naukri #grasshopper #redkite #kornferryindia #stantonchaseindia #sbihm #iihm #ilead #mayfairhotelsandresorts #BrandExcellence #RevolutioniseService #Leadership #Strategy #HospitalityIndustry]

There is enormous headroom for growth in the hotel sector: Sanjiv Puri, CMD, ITC Limited. In his address at the 113th AGM of ITC Limited, Sanjiv Puri stressed on the fact that there is a huge scope of growth and investment in the hospitality sector considering the very low population to hotel room ratio in India. While the world average supply of rooms to 1000 people is 2.2, in India it Is 0.11. This translates into huge headroom for growth in the sector in India.   Source: ET Hospitality World https://lnkd.in/d-s7mUsP