The Marketing Society’s Post

MARKETING TRANSFORMATION REPORT 2024: CHAPTER 2 💫 Exploring the second pillar of The Transformation Triangle - Champion Customers. Our research with Accenture Song reveals how award-winning brands are mastering customer-centricity in an era of rapid change. Learn from McDonald's and Guinness who've successfully navigated shifting customer priorities while staying true to their brand essence. Their success reveals three key insights: ▪️ See customers in the fullness of their lives ▪️ Deep customer understanding drives brand relevance ▪️ Make life easier through better products and experiences Discover how to turn customer-centricity into your growth engine in our full report, created in partnership with Accenture Song. Read the complete analysis: https://lnkd.in/d2BDn62r #MarketingTransformation #CustomerCentric #MarketingExcellence #TR24 Sohel Aziz Sophie Devonshire⚡️

  • MARKETING TRANSFORMATION REPORT 2024: CHAPTER 2 💫


Exploring the second pillar of The Transformation Triangle - Champion Customers. Our research with Accenture Song reveals how award-winning brands are mastering customer-centricity in an era of rapid change.

Learn from McDonald's and Guinness who've successfully navigated shifting customer priorities while staying true to their brand essence. 

Their success reveals three key insights:

▪️ See customers in the fullness of their lives
▪️ Deep customer understanding drives brand relevance
▪️ Make life easier through better products and experiences

Discover how to turn customer-centricity into your growth engine in our full report, created in partnership with Accenture Song.

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