The Real Hero’s Post

Does every company have to have a purpose other than making a profit? We get that question sometimes. And yes, it may seem strange to think that a random dry cleaning service, for example, would be interested in having a positive impact on the world, or a tax consultancy. How about a bank? Or a cheese shop? What else could companies be interested in other than making money and what use would having a purpose have on business? Our take is that having a clear brand purpose that goes beyond profit, is beneficial for ALL companies, regardless of sector. Having a broader purpose can enhance not only your company's profitability but also your impact and satisfaction in your work. It can also ✅ build trust and customer loyalty. Wouldn't you rather buy from a company that is doing good than one that is not, all things being equal? ✅ differentiate your brand. Customers that share your values will be attracted to work with you. ✅ increase employee satisfaction and retention. When employees feel that their work has a meaningful impact, they are more motivated and productive and are more willing to engage in the work. ✅ build community and have social impact. Your brand can play a role in broader society and build community and gain more business. ✅ keep you successful in the long-term. Purpose makes it easier to navigate challenges and to keep innovating. Integrating a meaningful purpose doesn’t mean you neglect profitability—it means you enhance it by creating more value for your clients, employees, and community. Purpose-washing could eventually be an issue but we're a very, very long way from all companies finding ways to do things to make a positive impact on the world, and lying about it, to worry about that. If you'd like help to explore, define and formulate your brand purpose, we're at your service. 😀

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