The Reputation Lab’s Post

🔁 Are your review responses feeling repetitive? Here’s why it matters! While it’s natural for some stories to be repeated, copy-pasting responses can make your replies seem impersonal. Instead, encourage your team to find fresh ways to share those key messages and personalize each response. Your guests—and your reputation—deserve thoughtful, unique replies! #ReviewManagement #HotelMarketing #PersonalizedResponses #GuestExperience #TheReputationLab

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