Therefore Strategic Technology Services (Pty) Ltd’s Post

#Snowflake #hybridtables increased concurrency 15x & reduced latency 20x to exceed performance & scale requirements for Mutual of Omaha. Their applications seamlessly & simultaneously combine data from standard tables, hybrid tables, and third-party sources. By incorporating real time call center data in their marketing campaign strategies, they've improved customer satisfaction and increased sales 🚀 ❄️ hear directly from Lorenzo Ball Jr on how they built this: https://lnkd.in/exZ4VqP8

Discover Powerblox Complaint Management - Link Complaints feature Download free trial: https://lnkd.in/e8dXPeWp Visit product page: https://lnkd.in/e3H_RD49 Watch tutorial: https://lnkd.in/eZTTNp9N #businesscentral #microsoftdynamics365 #isv #microsoftdynamics #microsoftdynamics365businesscentral #dynamics365 Effortlessly manage and process customer and vendor complaints with Powerblox Complaint Management. Configure complaint types, track expenses and related documents, streamline approvals, and collaborate seamlessly to resolve issues.

Did you know? Approximately 6 in 10 sales departments have seamlessly transitioned to fully digital documentation processes, unlocking a world of efficiency and productivity.  The shift from traditional wet signatures to electronic signatures has played a pivotal role in this transformation. 📄✍️💹 #DMSWorkspace

There's an update on the horizon that may not be the news we hoped for. Understanding the sources and their plans sheds light on the potential impact, not only on customers but also on CDK Global customers. Let's work towards a swift solution to get everyone back up and running at full speed. It's going to be a big impact in customer relations credibility; the costs alone are going to be high. #update #customersatisfaction #CDKGlobal

With detailed reports, teams can assess how effectively they are resolving cases, identify trends and pinpoint areas where improvements are needed.

Reduce Errors, Build Trust with Customers Incorrect or outdated customer information leads to disputes, delays, and dissatisfied customers. Pretectum CMDM serves as a centralized repository for accurate, up-to-date data, preventing these issues. By maintaining a comprehensive audit trail of customer data changes, you demonstrate transparency and build trust. In today's landscape, trust is the foundation of lasting customer relationships. Invest in a CMDM system to reduce errors and strengthen bonds with your customers. #loyaltyisupforgrabs https://lnkd.in/gBDAx2ej

🚨 Is your business number fully protected? 🚨 With the rise of robocalls and spam, ensuring your business's phone numbers are verified has never been more important. Our FREE STIR/SHAKEN verification tool lets you check the attestation level of your numbers instantly! Check your attestation level here - https://lnkd.in/gkqvZvwb #StirShaken #ShakenStir #Robocall #CallCenter #ContactCenter #Outbound #Inbound #VoIP #DIDNumbers #VirtualNumber

Say goodbye to fragmented service desks. 👋🏼 Cinch Desk integrates seamlessly with your existing tools, ensuring a cohesive workflow that lets you focus on delivering exceptional support.🌟 Learn how our platform can elevate your customer service at https://lnkd.in/g7cwekxV #TechSolutions #CustomerSupport #BusinessGrowth #CustomerManagement #CinchSoftware

LogZilla is built for users, by users, making it the ultimate log management solution. Learn more: https://lnkd.in/gV3AtPhT Check out these problems based on LogZilla customer feedback and how LogZilla is the solution: #logmanagement #logzilla #itproblems #itsolution #networkissues

Get a glimpse into how your #contactcenter programs, retention packages or promotions might perform. No crystal ball required. OnviSource solutions can leverage historical interaction insights to predict future outcomes. Check out our latest blog on the power of simulated testing for the contact center. https://lnkd.in/gskNisyd