TLH Recruitment’s Post

First in Town or Second in City Would you rather belong to the top tier of employees in a small company or the second top tier in a big company? Would you rather be the second choice in a big sports team or the first choice in a small team? Would you rather stay in 5- stars hotel or in 4- stars hotel?  Whenever I travelled on business I stayed in 5- stars hotels. However, and mainly when visiting a country for the first time, I preferred 4- stars hotels. The quality of services and recreation of 4- stars hotels do not match that of 5- stars hotel. However, the intimacy of local people I talking to them and building relationship with them in 4- stars hotels helped me understand the culture of the host country. It is the family spirit that made me feel comfortable. Working for big companies provides financial stability and greater growth opportunities than small companies. If you work for 4- star company you may get stuck in the same position for years, but also you enjoy the family spirit more. It all depends on what we want. Please share your experience. #experience #intimacy #travel #business #stability

Working in a luxury, unique hotel offers exceptional value through meaningful interactions and experiences that go beyond standard service. Here are some key aspects: 1. Building Connections: In luxury hotels, guests often appreciate personalized attention, and staff have the opportunity to develop genuine connections with them. Engaging in conversations, hearing their stories, and learning about their travel plans can make the experience fulfilling for both the guest and the employee. 2. Enhancing Guest Experience: Helping guests enjoy their stay by offering impeccable service, resolving issues, or providing local recommendations makes them feel valued. This level of care can contribute to guest loyalty, encouraging them to return for future visits. 3. Cultural Exchange: Guests at high-end hotels often come from various parts of the world. This creates opportunities for staff to hear about diverse cultures, experiences, and perspectives, making the job not only about service but also about continuous learning and enrichment. 4. Emotional Fulfillment: Being able to assist guests and contribute to their positive memories can be deeply rewarding. Knowing that your work has enhanced someone’s trip or brought joy is a powerful motivator. In summary, working in a luxury hotel provides a platform for more than just delivering services—it allows staff to form memorable connections with guests and make a real impact on their experience.

Unforgettable Stays: The Impact of Team Attitude and Adaptability. Imagine you're at a luxurious 5-star resort, where every detail is meticulously crafted to ensure an unparalleled experience. In such a setting, having the right team is essential. It all comes down to the perfect blend of attitude, adaptability, and dedication. Picture the resort staff, each member embodying a warm, welcoming attitude that makes every guest feel like royalty. Their adaptability shines through as they seamlessly cater to diverse needs and preferences, ensuring that every request is met with a smile. This dedication to excellence transforms a stay into an unforgettable experience, where every moment is tailored to perfection. In essence, the success of any institution, much like this exquisite resort, hinges on the collective attitude, adaptability, and commitment of its team. These qualities are the cornerstone of creating an environment where excellence is not just expected but delivered consistently.

“Mastering the Art of Service: Life as a Concierge Lifestyle Manager” As a Concierge Lifestyle Manager, my role goes beyond just fulfilling requests—it’s about understanding the heartbeat of luxury service. Every reservation, every itinerary, and every personalized experience is crafted with the singular goal of elevating life’s moments for those who value time and exclusivity. In this profession, attention to detail is everything. From securing impossible-to-get reservations to planning seamless global travel experiences, it’s my mission to ensure that every detail aligns with my clients’ expectations. This role requires anticipation, discretion, and a commitment to going above and beyond. To my clients, I’m more than a concierge. I’m a partner in curating a lifestyle that’s truly theirs, one memorable experience at a time. #ConciergeLife #LifestyleManagement #LuxuryService #ClientExperience #AttentionToDetail #CreatingMemories

Marriott International Mövenpick Hotels & Resorts Jumeirah Norwegian Cruise Line Holdings Ltd. Park Inn by Radisson Crimson Resort & Spa Mactan NUSTAR Resort Tales and Feelings True brands are much more than a logo and fancy website. They cut much deeper: - It’s the emotional connection you create with the people involved. - It’s the memorable experiences you help to create for others. - It’s the reputation you build and what others say about you. - It’s the trust that you build and the promises that you keep. - It’s the story you write as you work towards your goals. - It's the core values and principles that you live by. - It’s the way you communicate your message. - It’s the culture you create in the workplace. - It's the identity that differentiates you. - It’s the vision you work towards daily.

🌟 Lifestyle Hotels: Where Authenticity Meets Experience 🌟 Big brands offer consistency. Lifestyle hotels offer connection. 🤝✨ In today's travel landscape, guests seek more than just a place to stay—they want stories to live. Every touchpoint in a lifestyle hotel, from the curated playlists to the local art on display, creates moments that resonate. This is the magic that turns a stay into a memory. But behind the scenes? It's a different story: 🔄 Balancing immersive guest experiences with operational efficiency. 👥 Building teams who aren't just staff but authentic brand ambassadors. 📊 Managing resources seamlessly without losing your unique identity. At The BOH LABS, we believe flawless back-of-house operations are the unsung heroes of front-of-house brilliance. ✨ Our mission? Re-imagine the lifestyle hotels with a local story. Skift #hospitality #hotels #lifestyle #growth #development

In my recent travel i noticed this sign during my hotel stay. It really amazed me how they are using the word Talent to refer to their employees. Building on my 1 week stay i knew why, the staff were really talented they take their work very seriously and they know what hospitality means. Hiring the right talents who represent your culture is not a luxury or words you hang on a wall. It takes lots of work Culture building and patience. #talentaquaition #buildingawiningculture #hananthecoach

The Art of Hospitality Working in the hospitality industry, whether in busy restaurants or luxurious hotels, is a balancing act between exhaustion and excitement. It requires long hours, boundless energy, and a continuous dedication to meeting the needs of others. The pressure to provide exceptional service, often within tight timeframes and with numerous tasks to juggle, can be overwhelming. However, amidst the demanding nature of the job, there is a sense of fulfillment. Creating moments of joy, seeing guests' faces light up with satisfaction as you surpass their expectations, is truly rewarding. The bonds formed with coworkers, the dynamic nature of guest interactions, and the gratification of contributing to memorable experiences all make for a fulfilling and unique career. While it presents challenges, the joy of working in hospitality serves as a powerful motivator in overcoming the inevitable hardships. My take on hospitality over the past years — Working in hospitality is a tough job, but it is also an absolute pleasure. It is a career path that offers challenges, rewards, and the potential for personal and professional growth. By embracing the human connection, honing service skills, and seizing opportunities, hospitality professionals make a difference in the lives of others while simultaneously enriching their own. Atlantis Resorts #hospitality #travel #hotels #tourism #hospitalityindustry #food #hotellife #luxury #vacation #hotelier #hotelmanagement #hospitalitymanagement #hospitalitydesign #holiday #chef #restaurants #luxuryhotel #business #events #bar

Starting your career in a #hotel? 🛎️ Here's the insider scoop: Work hard, stay positive, and pay attention to detail. Respect from colleagues, guest love, and management recognition are key. But remember, patience and persistence are the real game-changers. Don't be like the colleague who always complained—focus on growth instead. 🏨 #HospitalityTips #CareerAdvice #SuccessMindset  #60secondhospitality #AtharJ #hospitality #trendingpost #trendingnow #trends2024 #Tourisminsights Tourism Insights VC: video belongs to the respective owner, DM for credit. If you enjoy this post, please “like” it and share it with your network.

🌟 Critical Thinking: The Heartbeat of Exceptional Service in the Hotel Industry 🌟 Just had an invigorating session with the Heads of Departments at Furama Hotel, Singapore, diving deep into the essence of critical thinking in our ever-evolving hotel industry. The takeaway? It’s all about Service from the Heart. Imagine walking into a hotel, tired from your travels, and the front desk not only greets you by name but remembers your preference for a high-floor room away from the elevator - magic, isn’t it? That’s critical thinking in action, anticipating needs before they are even articulated. It transforms a mere stay into an unforgettable experience, making customers feel seen and valued. But, why stop at the basics? Here’s a light-hearted example: what if, upon noticing a guest looking overwhelmed with tourist brochures, our staff not only suggests the perfect city tour but also jokes, “Don’t worry, we won’t let you get lost—unless you want to discover a new adventure!” This blend of personalized service and humor can make the guest’s experience not just satisfactory but transformational. The aim? To ensure our guests leave with stories richer than the amenities we offer. It’s about creating a connection so strong that they don’t just return; they become ambassadors of the warmth and excellence we stand for. In a world where choices are plentiful, the difference lies in the thoughtful, critical decisions we make to ensure our service goes beyond the standard. Let’s make every guest’s experience not just a stay, but a journey filled with heartwarming tales and laughter. Because, at the end of the day, it’s the laughter we remember, the feelings we cherish, and the experiences that transform us. To all the departments at Furama Hotel, thank you for embracing this journey with an open heart and a sharp mind. Here’s to making every stay, a story worth telling. 🏨❤️ #HotelIndustry #CustomerService #CriticalThinking #TransformationalExperience #FuramaSingapore #ServiceFromTheHeart