Temasek Polytechnic | Diploma in Hospitality & Tourism Management’s Post

"A curated view of where innovation is happening in marketing today, why it matters, and how it is transforming modern business". --- Unforgettable escape. Just a decade ago, it would have been hard to envision such a transformation in transportation, especially for certain types of trains. The Eastern & Oriental Express, a luxury train journeying through Malaysia, serves as a traveling memoir of a captivating era. Following the fleeting experiences aboard the iconic Venice Simplon-Orient-Express and the legendary Dior Spa Royal Scotsman in Scotland, the renowned green and gold carriages of the Eastern & Oriental Express have been recently refurbished and are now home to a Dior Spa for the first time. An entire carriage has been redesigned with a Toile de Jouy pattern in the train’s colors, including a green that perfectly harmonizes with the lush landscapes outside. This train offers seasonal journeys through Singapore and Malaysia. 🙌 What’s your take? # 398 WELL-BEING, Malaysia 👉 More content on our website b-f-t-m.com/DRUMROLL Subscribe to the weekly newsletter. 🎯 If you want to learn more about our transformative approach to generating growth (yes, what we call innovation marketing!), feel free to write me privately. More about this topics follow #MaurizioRibotti #innovationmarketing #cultureofmodernbusiness #luxury #premium #lifestyle #DRUMROLL #marketing #communication --- All rights and credits are reserved to the respective owner(s). Contact us to add you as a reference or content removal.

"A curated view of where innovation is happening in marketing today, why it matters, and how it is transforming modern business". --- Four sites stay. It's been a while since I encountered a "diffused hotel" with a premium positioning. This is an interesting project both for its context and for the experience it offers. There's a comprehensive design approach, from macro aspects to details, with the aim of creating a unique and memorable concept of its kind. Diverging from the conventional hospitality typology, Further reimagines refined spaces for sleep, rejuvenation, and celebration - dispersed throughout a village, respectfully weaving into the fabric of its community. Centrally located in lively urban-tropical context of Pererenan, the promising gem of Bali teeming with places to explore, the hotel's four sites have developed intimate guest suites paired with common spaces attuned to vibrant local sights, sounds, and rhythms. In the transitions between experiences, opportunities arise for encounters, exchanges, and conviviality. 🙌 What’s your take? # 336 HOSPITALITY, Indonesia 👉 More content on our website and subscribe to the weekly newsletter; the link to the featured news is in the first comment below. 🎯 If you want to learn more about our transformative approach to generating growth (yes, what we call innovation marketing!), feel free to write me privately. Further Hotel More about this topics follow #MaurizioRibotti #innovationmarketing #cultureofmodernbusiness #luxury #premium #lifestyle #DRUMROLL --- All rights and credits are reserved to the respective owner(s). Contact us to add you as a reference or content removal.

When arranging toiletries, it is important to ensure that the guest's comfort and convenience are prioritized. It is recommended that the items be sorted in an orderly manner to facilitate convenient access to each product. As a thoughtful gesture, you could offer a cloth for glasses and a holder for makeup brushes, like Forbes Travel Guide Five-Star Four Seasons Hotel Istanbul at the Bosphorus did below

💟 Lessons from #Bali: the ‘Barong’ dance as a powerful metaphor in the context of #CX. My recent journey to Bali with my husband revealed how deeply the Balinese integrate exceptional customer experiences into their daily lives, offering a perspective that was truly eye-opening. From the moment we arrived, it was evident that hospitality wasn't just a service; it was a way of life deeply rooted in Balinese culture. Whether it was our driver during a tour, the staff at our hotel, or meeting with locals during sightseeing, each interaction was marked by genuine warmth and attentiveness. But what sets the Balinese approach to customer experience apart? It is more than just a religious belief in Karma; it is a philosophy deeply ingrained in their ethos. Just as their famous #Barong dance portrays the eternal struggle between good and evil, CX involves managing both favorable and challenging interactions with customers. However, like the resolution of the dance where balance is restored, organizations can turn negative experiences into positive outcomes by addressing issues promptly, showing empathy, and striving for continuous improvement that resonates long after the performance ends. Here are a few insights from our journey: #Respect: Balinese culture places a strong emphasis on community and respect. This extends to visitors, creating an environment where every guest is treated like family. #Generosity: In Bali, giving is not just a virtue, it's a way of life. Whether it's offering a smile, sharing local insights, or providing assistance, the Balinese embody the spirit of generosity in their interactions. This approach to service creates lasting impressions and deep connections. #Presence: Balinese culture encourages living in the present moment. This sense of presence translates into genuine engagement with guests, as locals take the time to listen, understand, and anticipate their needs, whether it's offering a recommendation for the perfect sunset spot or ensuring a seamless check-in process. As CX leaders and enthusiasts, there is much we can learn from the Balinese approach to customer experience… Let us embrace these lessons from Bali and strive to infuse our own organizations with the same spirit of hospitality, and dedication to #ServiceExcellence. #CustomerExperience #hospitality

The debate surrounding Gen Z's work ethic in the industry continues to be a topic of contention among professionals in the workforce. On one hand, some argue that individuals from this generation are constantly seeking instant gratification and lack the resilience to handle challenges in the workplace. They are quick to jump from one job to another in pursuit of fulfillment, often leaving employers frustrated with a high turnover rate. Conversely, others believe that Gen Z brings a fresh perspective to the work environment, with a strong emphasis on creativity, innovation, and adaptability. They are unafraid to question traditional practices and are eager to embrace new technologies in order to streamline processes and increase efficiency. This generation thrives in collaborative settings, valuing diversity and inclusivity in the workplace. Despite the differing opinions, it is evident that Gen Z have the potential to drive positive change and push boundaries in ways that previous generations may not have imagined. As a Gen Z myself, I aim to strive. #RafflesJakarta #Innovation #LeadershipDevelopment #FutureofWork

The beauty and wellness industry is experiencing unprecedented growth, with the global spa market reaching $161.57B in 2023. But here's what's fascinating about Malaysia's beauty sector: - Rising digital adoption rates - Increasing demand for convenience - Growing focus on customer experience What challenges is your beauty business facing in going digital? Share below 👇

Malaysia's strong commitment to cleanliness reflects the deeply ingrained cultural values upheld by its populace. The nation's consistent efforts in maintaining a clean and sustainable environment are evident across all aspects of Malaysian society. From the immaculate state of public areas to the effective waste management systems in place, the significance attributed to cleanliness is unmistakable. This cultural emphasis on cleanliness not only enhances the overall visual appeal of the country but also plays a vital role in fostering a healthy and sustainable living environment. By giving priority to cleanliness, Malaysia ensures that both its residents and visitors can enjoy a high standard of living and take pride in their surroundings. Furthermore, Malaysia's endeavors to promote cleanliness extend beyond just the physical realm. The various awareness and educational programs implemented to encourage environmental consciousness among the population further underscore the nation's commitment to sustainability. Through initiatives like campaigns, workshops, and community engagement, Malaysia actively involves its citizens in endeavors to preserve the country's natural beauty for future generations. As a result of these collective actions, Malaysia has gained a reputation as a clean and inviting destination, drawing tourists from all corners of the globe who admire the unspoiled surroundings and eco-conscious practices. The cleanliness of Malaysia not only reflects the present but also promises a sustainable and thriving future for all who consider this stunning country their home. #LizweEngineers #Cleanliness #Clean #Environment #Malaysia

Malaysia's strong commitment to cleanliness reflects the deeply ingrained cultural values upheld by its populace. The nation's consistent efforts in maintaining a clean and sustainable environment are evident across all aspects of Malaysian society. From the immaculate state of public areas to the effective waste management systems in place, the significance attributed to cleanliness is unmistakable. This cultural emphasis on cleanliness not only enhances the overall visual appeal of the country but also plays a vital role in fostering a healthy and sustainable living environment. By giving priority to cleanliness, Malaysia ensures that both its residents and visitors can enjoy a high standard of living and take pride in their surroundings. Furthermore, Malaysia's endeavors to promote cleanliness extend beyond just the physical realm. The various awareness and educational programs implemented to encourage environmental consciousness among the population further underscore the nation's commitment to sustainability. Through initiatives like campaigns, workshops, and community engagement, Malaysia actively involves its citizens in endeavors to preserve the country's natural beauty for future generations. As a result of these collective actions, Malaysia has gained a reputation as a clean and inviting destination, drawing tourists from all corners of the globe who admire the unspoiled surroundings and eco-conscious practices. The cleanliness of Malaysia not only reflects the present but also promises a sustainable and thriving future for all who consider this stunning country their home. #LizweEngineers #Cleanliness #Clean #Environment #Malaysia

16.09.2024 HAPPY MALAYSIA DAY 🇲🇾 #anakmalaysia #malaysian #malaysiaday #celebration #birkininternationalhotel #birkinhotel #klebang #melaka #tourismmalaysia #fivestar #hospitality #luxury #suite #fyp #fypage #fypシ゚viral #fyppppppppppppppppppppppp

🌟 Singapore's Nightlife Success Blueprint 🌟 Discover how Singapore’s nightlife scene dominates Asia’s top bar rankings and learn how to replicate its success in your own city. Singapore’s vibrant nightlife has earned global recognition, boasting 11 entries in the Asia’s 50 Best Bars 2024 list. The secret? A well-curated ecosystem of diverse and unique bars that cater to different tastes and experiences. Here's how a destination can leverage these insights to elevate it’s nightlife and tourism appeal. ➡ Curate Unique Experiences Example: Nutmeg & Clove (No.6) offers a journey through Singapore’s history with every drink. Create thematic bars that tell a story or highlight local culture. ➡ Embrace Innovation Example: Analogue Initiative (No.35) uses cutting-edge techniques and sustainable practices. Encourage innovation in drink creation and bar design to stand out. ➡ Focus on Ambiance Example: Origin (No.32) features interiors resembling an old-school train station. Design bars with unique and immersive atmospheres to enhance the guest experience. ➡ Collaborate with Local Talent Example: Offtrack (No.25) partners with local DJs for a music-focused drinks experience. Collaborate with local artists, musicians, and chefs to create a dynamic and engaging nightlife scene. ➡ Prioritize Sustainability Example: Fura (No.42) received the Ketel One Sustainable Bar Award 2024. Implement eco-friendly practices in your bars to attract a conscious and loyal clientele. ➡ Curate design and features Example: Atlas (No.49) won the Bareksten Best Bar Design Award and the Rémy Martin Legend of the List Award. Spectacular art deco style and a 15-metre-tall gin tower housing around 900 labels. By curating unique experiences, embracing innovation, focusing on ambiance, collaborating with local talent, prioritizing sustainability, and celebrating achievements, a destination can transform its nightlife scene and create a thriving ecosystem of bars that will attract tourists and locals alike. I hope this helps drawing inspiration from Singapore’s successful bar scene. The right strategy can place any city or bar on the map, just like for Singapore. #marketing #travel #bar #nightlife #innovation Jigger & Pony – Best Bar in Singapore 2024 (#3 in the 1-50 list) Old Fashioned