Ohh Speaking of aviation, which is where you are currently right? And aviation is a very people industry right? I'll correct you slightly. Not aviation as much as public infrastructure. Completely different dynamic when you look at aviation public infrastructure. Totally different one. Yeah. So it's a very people place, right? Lot of people buzzing around like a lot, a lot of passengers moving around. And then when people meet people, a lot of stories also take place, right. So any, any stories which have, you know, if not impacted you or at least taken your attention away, right. So any such stories which have kind of commanded your attention. Or anything which has left a lasting impression on you. There's only one thing if I were to say I've been here about five years now, there's one thing I recognize which I thought hospitality was the peak because, you know, my salad is looking wilted or my food doesn't taste right is a big deal. And I understand I'm a consumer myself, so something's not OK. I can be pretty unforgiving. I think my years in the hospitality business taught me how to be a little more forgiving. Because you realize how much work goes to to deliver that. But having said that, you realize how little, little things can come from left and right field and you don't even know what to expect. I have walked out of movie theaters because somebody there's a major crisis happening at, at a restaurant, which needed to be handled. But if there's one thing I've taken nothing that I'd say has distracted or any such thing, but I have. You realize that in the service business, whether it's hospitality, whether it's a public infrastructure. People are very, very passionate about some of the things that they experience. Sometimes it might be food, sometimes it may be quality of rooms. If I was hospitality here, sometimes it's what they see. Maybe I've seen people react to a news channel that we're playing. Very unwittingly, I don't think anybody intended to offend anybody by playing the news channel, but there are emotions that that come up because you are in a public domain, you're seeing a news channel and. One thing, and this is I think public infrastructure learning. You are responsible for everything irrespective. You can say it was their line, you can say it was CAB, you can say whatever else. But when you run a public infrastructure, you are responsible for everything because that's how people see it. They see people have taken exception to the channels that you're playing. Sometimes, sometimes, OK, Uh, so, but it only tells you how careful you have to be and how inclusive and sensitive you have to be to everybody that passes through your report because it is public infrastructure. And I deliberately use those words because the day I started to understand that it is public infrastructure, which means everybody feels that this is my airport. It's a gateway for my city. It's my pride when I walk in and out. Now we feel that way about our homes. When somebody walks in and out, I feel that. So anybody feels that way about their airport the day you get that. Then you you know how to focus on things, how to react, how not to react sometimes, and you understand where those come. Come from and the level of responsibility we carry as a result. Hmm. Ohh I can, I can completely relate to that Sharani. One of my professors had actually told us that you are foolish if you think that the brand belongs to the company that gives birth to it. The brand belongs to the people who use it. So, right, so they will always remember you by the product you you deliver, they'll always remember you by the service that you offer and the service level that you provide, right. So bran always rests in the customers or the consumers mind. So I think. I just also shared something 3-4 days ago, we were doing a little bit of an internal talk and I talked about reputation management and in the service business, in the public business, reputation is is obviously a big deal. And one of the big things I shared is that just to remind everybody in that room that repetitions and outcome. It is not. You have not said this is my reputation. It is something that you build over a period of time and it is an outcome. It is the others that you know give you your reputation. So that is something we always need to remember. Reputation is going to quote you one day. Reputation is an outcome. Beautiful code. So seriously. All in my personal capacity. Hmm. Yeah, of course, of course.
