Trustpilot’s Post

Company: "We do customer research." Their annual customer survey: Do you like our product? Please explain. How satisfied were you with our service? Please explain. How would you rate these 20 features on a scale from 1 to 5? Please explain.

🚦 Getting unbiased customer feedback on your new product idea is vital. By knowing its perceived value, strengths, and weaknesses, you can gain a decisive edge in the marketplace. If you need a fresh look at your concept through the customer lens, then test it with GLG - reach out for more on our approach https://lnkd.in/eQH5YHb4

𝐓𝐨𝐩 𝐭𝐡𝐢𝐧𝐠𝐬 𝐲𝐨𝐮 𝐧𝐞𝐞𝐝 𝐚𝐟𝐭𝐞𝐫 𝐁𝐅𝐂𝐌: 𝐓𝐨𝐩 𝟏: 𝐓𝐫𝐚𝐜𝐤 𝐧𝐞𝐰 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐦𝐞𝐭𝐫𝐢𝐜𝐬! The holiday rush brings in new faces, but tracking new customer metrics post-BFCM turns those faces into lasting relationships. Let's find out why tracking these key metrics tops the list for a successful season 🤩 (4 things) Save it later!

Understanding the different types of customer feedback is crucial for improving products and services. Dive into our latest blog to learn how to categorize and leverage feedback for better results.→ https://hubs.la/Q02zysh90

You can manage new growth and associated risks through customer intelligence. Here's an approach which builds insights from current cusotmers as well as representatives from new markets which you may want to grow into. It works for manufacturers as well as other businesses, too!

Customer/User feedback is a goldmine. Every interaction, be it a complaint or compliment offers insights into what works and what doesn’t. The key? Listen, act, and communicate transparently. When customers see their feedback implemented, loyalty follows. 💯 👨💻

When you let your customer’s feedback fall through the cracks, you risk losing them for good. This is why it is crucial to close the customer feedback loop. In this blog 👇🏻, learn how it can help sustain loyalty and reduce churn. https://bit.ly/412716z

Feeling confused about how to truly understand your customers? 🤔 Customer intelligence is the key!🔑 By analyzing behaviors, preferences, and interactions, you can gain valuable insights 📈 to tailor your services and build stronger relationships. 🤝 💡 Ready to gain a better understanding of your customers? Dive into our blog for more on how to get started! 👉 Read more: https://lnkd.in/eBE5_KaN

If loyalty is about deriving more value from existing customers, what problems are businesses and customers facing today and what should you be doing? We look at this across three critical areas: technology, customer behaviour, and the market. Link in comments.

If loyalty is about deriving more value from existing customers, what problems are businesses and customers facing today and what should you be doing? We look at this across three critical areas: technology, customer behaviour, and the market. Link in comments.