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Check out some great insights on #travel, #tourism & #technology from this year's ITB Asia below 👇

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Co-Founder @ Turneo | Helping great hotels offer incredible in-destination experiences to their guests

🌏 ITB Asia at the stunning Marina Bay Sands in Singapore is wrapping up - and it was incredible 👏 ! Here are 5 key takeaways that I'll be mulling over in the coming weeks: 1. Community-based & experiential tourism is on the rise, aiming to create sustainable & mutually beneficial interactions between travellers and host communities. A whopping 50% of global tourism is driven by nature-based experiences 🍃, but we are also seeing a strong growth in immersive authentic experiences 🎒, including wholistic wellness 💆♀️ & local cuisine experiences 👨🍳 (source: fantastic keynote by Liz Ortiguera from World Travel & Tourism Council) 2. Hotels and hospitality groups 🏨 are acting on this. In his keynote, Kevin Goh, CEO of The Ascott Limited opened with a powerful statement: "Today's travellers are not just looking for a place to stay. They are searching for seamless, deeply personalised, and sustainable experiences that resonate with their values" 💥 3. Financial services providers 💳 and other industry players are also acting on this. Experiential rewards are now the preferred travel-related benefit - above points and cashback! (source: Todd Handcock of Collinson) 4. There is a confluence of luxury and technology happening. Luxury hoteliers 🛎 are embracing technology to create frictionless guest journeys for their guests (and their staff!), rather than always going down the route of 'human touch' (really interesting conversation between Limin Cheng of Raffles Hotel Singapore & James Lemon of Stripe organised by Travel Massive) 5. Asia-based hoteliers are embracing tech innovations 📲 at an incredible pace to deal with a number of challenges, incl. shortage of manpower and increasing customer expectations. Key trends include personalisation & customisation, AI & digital loyalty (thank you for sharing - Andy Tan, Millennium Hotels and Resorts) Years to come will see some big shifts in travel and hospitality, and I can't wait to see the impact Turneo will have on revolutionising experiential hospitality in Asia. ⛵ 🌏 #hospitality #tourism #itbasia #itb #traveltech

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