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Inside the digital age: It's the one metric - more than any other - that has arguably reshaped finance's view of the business: How did customer lifetime value become the cornerstone of strategic decision-making in your organization? CFO THOUGHT LEADER Jennifer Loo of Tala shares her strategic mindset #CustomerCentricity #StrategicFinance"

You can manage what you measure A scorecard is one of the trickier EOS tools utilized to help manage your business. It’s a seemingly simple concept. But it can sometimes be taken for granted. Some call it a dashboard, scoreboard, KPIs, OKRs, measurables, etc. In the EOS methodology, a more careful and nuanced approach to scorecards – creates greater accountability of the activities and more proactive management of the business. Start by deciding on 5-15 leading indicators based on activities within your control in the primary areas of: → Sales (Ex: Weekly Revenue, Sales Calls, Sales Meetings, Proposals Sent) → Cash Flow (Cash Balance, Payroll) → Profitability (Accounts Receivable, Accounts Payable) → Customer experience (Customer Problems, Customer Rating) There’s a tendency to over report on numbers and remember – if everything is important, then nothing is important. When you indicate WHO is responsible for hitting the number, make sure it’s the person responsible that heads up the function, not the one reporting the numbers. Don’t set unrealistic goals but instead use ideal numbers (if your goal is 1,000 for the quarter, don’t set at 77 per week but instead 85 per week so some weeks you can overachieve and some underachieve but still hit your target). A scorecard should reflect weekly performance for the quarter (13 weeks) Review the scorecard with the team every week, spot patterns and trends and use it to coach underperformance before the quarter ends. Leverage a properly documented process to continue good scorecard performance or to address underperformance. With a refined scorecard approach (sometimes it takes a few quarters to be proficient), you can anticipate and address problems before they occur. Please ♻️ repost if you find this helpful I’m Henry Ching, and I created ENGINUITY SOLUTIONS to help Visionaries and CEOs bring execution to their vision, become more profitable, and relieve them of the pain of running a business. If you are a Visionary in Pain and want to be free, discover how I can transform your business by scheduling a 30-minute discovery call with me today: [https://lnkd.in/eVXVRcRt]. Let Enginuity Solutions help you turn your business vision into reality! #eos #scorecard #Visionary #Integrator #eosworldwide

🎯 Identifying and eliminating inefficiencies is crucial for business success. Recognize and address waste in all forms, whether it’s time, resources, or processes. Streamlining operations can lead to significant improvements in productivity and profitability. #TrustedAdvisors #DealTeam #EminaeCEONetwork #BusinessLeaders #StrategicWorkshops #LeadershipDevelopment #GrowthPotential #M&A #BusinessSuccess #BusinessAdvisory

Client trust and relationships get you “in the door”, you also avoid managing “through contracts” with trusted relationships. However what “keeps you in the door” is delivering on your commitments and constantly providing value. Value is defined in many ways, to me it’s simple…Value is incremental benefits to our clients in working with us. What thought leadership, innovation, new ideas do they get by engaging with us? #clienttrust #delivery #services #value

#factfriday Is there room for improvement in your decision making? #fridayfact #businessfacts #business #decisionmaking

Our strategic application of Lean principles transforms every aspect of your business. That means foundational changes to culture, process, and beyond—no matter the industry. 🧑🌾 🏦 🚜 📡 👉 Your thoughts are highly valued. Feel free to leave a comment or reach out at info@leanfocus.com. #LeanFocus #BusinessTransformation #LeanPrinciples #LeanTransformation #OperationalExcellence

Increase your Business Growth and Alignment Celebrating Success: Strategic Specialists Group & Our Client's Transformational Journey  At Strategic Specialists Group, we take pride in partnering with our clients to achieve extraordinary outcomes. One of our success stories involves a large, family-run business that experienced significant growth over three years. This growth necessitated a thorough review of their financial processes and the development of a strategic plan for sustainable growth. While their business experienced exponential growth, other areas had not evolved in tandem. What were the results? -Achieved double-digit revenue growth in the first year. -Alignment across the business in finance, sales, marketing, people, culture, resources, operations, systems, processes, and procedures with the overall strategy. How did we get there? We kicked off our engagement with the delivery of a comprehensive Financial Discovery Roadmap which focused on: - Clean set of accounts - Profit normalization - Developed new systems, processes, and capabilities This foundation improved the accuracy, reliability, and timeliness of financial reporting. Next step was to complete our Discovery Roadmap Planning process, involving key stakeholders from across the business. Data-driven insights were used to develop a strategic plan focused on creating a strong, smooth-running organisation, marketing and sales excellence as well as alignment across key resources and tactics. We can help your business achieve results like these to ensure you achieve sustained growth. #StrategicSuccess #BusinessGrowth #ClientSuccess #FinancialStrategy #SustainableGrowth #Leadership #BusinessDevelopment #Innovation #ExcellenceInExecution

Using the Scorecard to Drive Value Acceleration

Fundamental Supersize Business Strategy #55: CX Strategy! Pop in here every day for a dose of different business building perspective: https://lnkd.in/e7vR9P9 #supersizeyourbusiness #fundamentalsupersizebusinessstrategy #cxstrategy

Regardless of the industry or #business #model, our works with #CEOs has taught us that there are a few #KPIs that CEOs must have a handle on and know how to measure if they want their company to succeed. 📊 Check out that list of KPIs here: https://lnkd.in/ecZn4PXT #CEOStrategy #PerformanceMetrics #LeadershipTips #BusinessGrowth #ExecutiveInsights