Ever had a great hire leave just after joining? That’s exactly what happened to us recently. After a long 90-day wait, we brought on board a highly qualified Project Manager (PM) who seemed like the perfect fit for one of our most significant projects—a tailor-made ERP for B2B printing businesses. This project is no small feat; it’s been ongoing for four years and is now at a crucial stage where we’re gearing up to commercialize it. Everything seemed to be going well. The new PM quickly grasped the project’s scope and was making sound decisions. But just two weeks in, we received an email that caught us off guard—he couldn’t continue due to the demands of the project. Here's what I learned from this experience, and why I’m sharing it: At SparxIT, many of our projects are for U.S.-based clients, which means our teams often work in sync with U.S. time zones. Right now, we’re in a period of stretched commitments, where late-night support from India is essential to meet delivery deadlines. While this is a temporary phase, it’s a reality that every new hire needs to be fully aware of. The key takeaway: When hiring from large MNCs, it’s crucial to explicitly discuss the differences in work culture, especially when it comes to flexibility during high-pressure periods. MNCs and startups/SMBs operate in fundamentally different ways. What’s a given in one might not be expected in the other. In this case, we assumed that a seasoned PM would understand the occasional need for extended hours. But assumptions can lead to costly oversights. Clear, upfront communication is essential to ensure alignment and avoid such situations in the future. Advice for fellow hiring managers: - Clarify expectations: Make sure candidates fully understand the nature of your projects and the work culture, especially if it involves flexibility during critical phases. - Bridge the cultural gap: Highlight the differences between working in an MNC versus a startup/SMB, particularly around work-life balance and client expectations. This experience has been a reminder that no matter how qualified a candidate may be, alignment with your company’s culture and project demands is key to long-term success. 🔄 Repost if you’ve faced similar hiring challenges or have tips on bridging cultural gaps in the workplace. Let's help each other.
One thing I forgot to mention which is very crucial in this scenario is the company ability to flexible with the resource. If the person is working in extended hours to support the project after his shift then company should be flexible enough to allow WFH and adaptable shift timings for the person for temporary period. Because person can't work whole day in company and travel back to home to again working in extended shift. Then again come to office next morning on schedule work shift. This will burn out top notch employees and create friction.
But VIKASH how could a seasoned & highly qualified PM from MNC give this insane reason of " not meeting the demand of the project".... I guess work cultures after globalization are tuned to meet time diff basic requirements. Hope he wasn't a Gen. Z Crap unless that dude has a very strong reason to leave but as I see it this is a breach of professional ethics.
Great advice!
VIKASH 👋? I completely agree with you. But have you thought about your company culture especially in PM team. I joined your organisation on 12 June 2023 as an associate product consultant, before my joining even your training module was not prepared and I got trapped into a very irrelevant trainning session held by 2 SENIOR members of your PM Team. If you want I can give you their English name and Indian name also. Second the high level of favouritism is the key reason for leaving new and good resources in your organisation from your PM team. I was not trained properly and irrespective eligiations were also part of politics. So before taking any new learning from other person please clean up your organisation politics. I have been working in my present organisation for the last 1 year, and they are working on healthcare and financial projects which are huge in size but they are not making life miserable for any resource. So it is very easy to make any comments from the US but it is very difficult to stay in your organisation at the NOIDA office.
12 years Experienced Project Manager, Scrum Master looking for a job on immediate basis.
4moPeople from large MNC doesn't get adjusted in small and mid size organizations easily. Mostly they just accept the offer or join to increase the package and look out for new opportunities where then can demand more money or join another mnc where can work easily with no extra burden. They just need any reason to drop the current company's which is temporary ladder for them. If companies hire from mid size organizations or hire someone which is not perfect in intial phase but great in long run. Then this issue will not occur. Perfect people doesn't compromise on anything whereas good people can adjust and become perfect in less amount of time. Top degree and MNC on resume doest matter, stability and maturity matter and win in long run.