AI products, culture change, and transformation only take hold if you meet the business and customers where they are, not where you think they should be. My secret to data and AI success for eight years is… I start every new client onboarding and fractional CAIO engagement with a framework called ‘Meet the Business Where It Is.’ Every business is different, and every AI transformation journey will be, too. I assess the business's current state but, more importantly, how it got there. History, context, and necessity are critical to ground transformation in reality. I take the approach of empathy towards continuous improvement. Businesses that consistently improve are always fixing, which means they are never perfect. The starting point, no matter how dysfunctional, is just the baseline. The goal is to leverage technology to improve that baseline every quarter. Business strategy dictates opportunities, and opportunities dictate transformation. “Transform or else” doesn’t work. AI transformation must be justified upfront with near- and long-term returns. Frameworks assess the business, discover opportunities, support culture change, and accelerate improvement cycles, but they must flex to meet the business where it is. We can’t pretend there won’t be roadblocks. I have over 80 frameworks because transformation doesn’t care about your playbook. AI strategy must inform decision-making across the business, not just in the data team. Frontline leaders best understand their team and customers' needs. Empowerment is control and authority. Distributing both across the business requires a single decision-making framework to ensure alignment rather than chaos. My book details ‘Meet the Business Where It Is’ and more frameworks for AI transformation, strategy, culture change, innovation, and products. My courses certify people on those frameworks and teach them how to flex frameworks to meet different business realities. Click the link under my name to learn more. #AIStrategy #Transformation #DataStrategy #Innovation
Love this approach! Have you considered integrating microsegmentation techniques in your frameworks to further personalize AI implementation? Exploring a multivariate testing strategy beyond A/B could exponentially refine your customization process for each client.
Love the approach of "Meet the Business Where It Is" Such a crucial mindset for successful AI transformation. 🚀
Sounds like you've got a solid approach to AI transformation Meeting businesses where they are is key. Keep flexing those frameworks #AdaptAndEmpower Vin Vashishta
That's a solid approach Meeting the business where it is crucial for success.
Meeting the business where it is key to successful AI transformation. Empathy and continuous improvement are crucial pillars in this journey Vin Vashishta
Tech often fails to meet businesses where they are, and tries to change the processes overnight without empathizing. This leads to products that fail (not just AI, but general). Change is the key, but how you approach is essential. Might be ordering that book soon :)
Wow, transforming with empathy—impressive strategy 🚀 How do you handle resistance to change effectively? Vin Vashishta
Impressive approach Flexibility and empathy are key in transformation journeys. Vin Vashishta
Grounding AI transformation in reality is key for success. 🚀
Vin in the evolving technology landscape, how your frameworks ensure technical sustainability which is a must for long term AI success. Also, just curious. When you ‘Meet the Business Where It Is’ , what is more important - outcomes at that point or the metrics? Also, in my experience, frameworks ensure consistency but flexibility is needed for adaptation barring may be a few instances where it could provide inconsistent results as well. Also curious to know, in the AI transformation, how do you measure success & what role the frameworks play if any? Thanks for sharing an insightful post.