WebEngage’s Post

Hiring for Director of Customer Success for SaaS based Company

Dear Folks, I have below opening with one of our client based out of Bangalore, Interested candidate can DM or drop their resume at 9999612949. 1. Job Title : Sr./ Business Development Executive/Product Specialist Location: Bangalore Position:3 Exp:0-3 Yrs GCTC:25K-60K+Other Allow 2. Job Title: Sr./ Business Development Manager Location: Bangalore Position:1 Exp:3-5 Yrs GCTC:40K-80K+Other Allow Required Skillsets : Negotiation skills, good communication(Should have working proficiency in Local language), presentation skill and interpersonal skills Roles & Responsibilities: 1. Identifying new business opportunities and potential markets to expand the company's customer base. 2. Building and maintaining strong relationships with key customers, partners,and stakeholders to drive business growth and customer retention. 3. Collaborating with the product development team to identify and prioritize product features and enhancements that will drive customer adoption and satisfaction. 4. Analyzing market trends, competitor activity, and customer feedback to identify opportunities and threats to the business. 5. Creating and managing sales forecasts and budgets to ensure to meet revenue targets. 6. Providing regular reports and updates to senior management on the performance, progress towards goals, and overall business development strategy. 7. Developing and maintaining a strong understanding of the industry and market trends, as well as emerging technologies and competitive landscape. 8. Developing and executing marketing campaigns and initiatives to increase brand awareness and drive lead generation. 9. Negotiating and closing business deals with customers, partners, and vendors. 10. Assisting with the development of sales and marketing collateral, including proposals, presentations, and case studies. 11. Ensuring a strong focus on customer success and satisfaction, working closely with the customer success team to identify and address customer needs and issues. 12. Representing the company at industry events, conferences, and other networking opportunities to build relationships and promote the company's brand and products. 13. Collaborating with cross-functional teams, including marketing, product development, and customer success, to ensure a seamless customer experience and drive overall business success. 14. Staying up-to-date with industry news, trends, and best practices to inform business development strategy and approach. About Company: Industries- Information Technology and Services Company size- 100-300 employees Headquarters- Cupertino, California & Nagpur, India Type- Privately Held Founded- 2010 Specialties:- Healthcare, Enterprise Resource Planning, Information Technology enabled Services, Electronic Medical Records, and Healthcare Business Intelligence Any lead & recommendations would be highly appreciated. #jobopportunity #bdm #healthcare #ERP #sales

Location: Mumbai

Hi Everyone, #urgenthiring Job Role: Customer Care Executive Location: Delhi (On-site) Responsibilities: • Serve as the primary point of contact for customers via phone, email, chat, and social media platforms. • Respond promptly to customer inquiries and resolve issues efficiently and courteously. • Provide accurate information about products, services, pricing, and promotions. • Handle customer complaints and escalations with empathy and professionalism, aiming for swift resolution and customer satisfaction. • Document all customer interactions and transactions accurately in the CRM system. • Identify and escalate complex issues to the appropriate department for further assistance. • Proactively follow up with customers to ensure their concerns have been addressed and they are satisfied with the resolution. • Collaborate with other team members to improve processes and procedures for enhancing the overall customer experience. • Stay updated on company policies, procedures, and product knowledge to provide accurate and up-to-date information to customers. • Assist with other administrative tasks and projects as needed. Anyone interested can DM me. #customercare #urgenthiring #immediatehiring #delhi #customersupport #customerengagement #customerrealation #interaction

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𝐖𝐞 𝐚𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠!! 𝐏𝐫𝐨𝐟𝐢𝐥𝐞: Relationship Manager 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Goregaon (East), Mumbai 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: 0 to 2+ years of experience 𝐒𝐚𝐥𝐚𝐫𝐲: Best as per industry. 𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧: Relationships Manager has to Build and Maintain Relationships with Clients and Partners. You need to give Personalized Advice, build Rapport and Provide Quick Response to their Inquire. You need to Analyze the company's communication strategy, negotiation and contract to identify trends that can improve organizational procedures. 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: 1. Build and Improve Relationships with Customers, key suppliers and partners. 2. Review company practices to ensure clients get maximum satisfaction from their purchases. 3. Identify potential opportunities and inform the sales team to follow up 4. Educate and Inform clients about the company's product, services and special offers. 5. Attend to client complaints and resolve issues promptly. 𝐈𝐧𝐭𝐞𝐫𝐞𝐬𝐭𝐞𝐝 𝐜𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞𝐬 𝐜𝐚𝐧 𝐜𝐚𝐥𝐥 𝐨𝐫 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 𝐨𝐧 (+91) 9930100061 𝐨𝐫 𝐞𝐦𝐚𝐢𝐥 𝐭𝐡𝐞𝐢𝐫 𝐂𝐕𝐬 𝐭𝐨 𝐡𝐠13@𝐡𝐢𝐫𝐞𝐠𝐥𝐨𝐜𝐚𝐥.𝐜𝐨𝐦. #HireGlocal #RelationshipManager #ClientRelations #CustomerSuccess #BusinessDevelopment #CustomerEngagement #ClientSatisfaction #CustomerCare #BusinessRelationship #AccountManager #ClientRetention #CustomerSupport #wearehiring #CustomerRelationship #hiring #BusinessGrowth #mumbaihiring #SalesManagement #jobsearch #RelationshipBuilding #ClientPartnership #CustomerExperience

𝐖𝐞 𝐚𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠!! 𝐏𝐫𝐨𝐟𝐢𝐥𝐞: Relationship Manager 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Goregaon (East), Mumbai 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: 0 to 2+ years of experience 𝐒𝐚𝐥𝐚𝐫𝐲: Best as per industry. 𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧: Relationships Manager has to Build and Maintain Relationships with Clients and Partners. You need to give Personalized Advice, build Rapport and Provide Quick Response to their Inquire. You need to Analyze the company's communication strategy, negotiation and contract to identify trends that can improve organizational procedures. 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: 1. Build and Improve Relationships with Customers, key suppliers and partners. 2. Review company practices to ensure clients get maximum satisfaction from their purchases. 3. Identify potential opportunities and inform the sales team to follow up 4. Educate and Inform clients about the company's product, services and special offers. 5. Attend to client complaints and resolve issues promptly. 𝐈𝐧𝐭𝐞𝐫𝐞𝐬𝐭𝐞𝐝 𝐜𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞𝐬 𝐜𝐚𝐧 𝐜𝐚𝐥𝐥 𝐨𝐫 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 𝐨𝐧 (+91) 9930100061 𝐨𝐫 𝐞𝐦𝐚𝐢𝐥 𝐭𝐡𝐞𝐢𝐫 𝐂𝐕𝐬 𝐭𝐨 𝐡𝐠13@𝐡𝐢𝐫𝐞𝐠𝐥𝐨𝐜𝐚𝐥.𝐜𝐨𝐦. #HireGlocal #RelationshipManager #ClientRelations #CustomerSuccess #BusinessDevelopment #CustomerEngagement #ClientSatisfaction #CustomerCare #BusinessRelationship #AccountManager #ClientRetention #CustomerSupport #wearehiring #CustomerRelationship #hiring #BusinessGrowth #mumbaihiring #SalesManagement #jobsearch #RelationshipBuilding #ClientPartnership #CustomerExperience

𝐖𝐞 𝐚𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠!! 𝐏𝐫𝐨𝐟𝐢𝐥𝐞: Relationship Manager 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Goregaon (East), Mumbai 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: 0 to 2+ years of experience 𝐒𝐚𝐥𝐚𝐫𝐲: Best as per industry. 𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧: Relationships Manager has to Build and Maintain Relationships with Clients and Partners. You need to give Personalized Advice, build Rapport and Provide Quick Response to their Inquire. You need to Analyze the company's communication strategy, negotiation and contract to identify trends that can improve organizational procedures. 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: 1. Build and Improve Relationships with Customers, key suppliers and partners. 2. Review company practices to ensure clients get maximum satisfaction from their purchases. 3. Identify potential opportunities and inform the sales team to follow up 4. Educate and Inform clients about the company's product, services and special offers. 5. Attend to client complaints and resolve issues promptly. 𝐈𝐧𝐭𝐞𝐫𝐞𝐬𝐭𝐞𝐝 𝐜𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞𝐬 𝐜𝐚𝐧 𝐜𝐚𝐥𝐥 𝐨𝐫 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 𝐨𝐧 (+91) 9930100061 𝐨𝐫 𝐞𝐦𝐚𝐢𝐥 𝐭𝐡𝐞𝐢𝐫 𝐂𝐕𝐬 𝐭𝐨 𝐡𝐠13@𝐡𝐢𝐫𝐞𝐠𝐥𝐨𝐜𝐚𝐥.𝐜𝐨𝐦. #HireGlocal #RelationshipManager #ClientRelations #CustomerSuccess #BusinessDevelopment #CustomerEngagement #ClientSatisfaction #CustomerCare #BusinessRelationship #AccountManager #ClientRetention #CustomerSupport #wearehiring #CustomerRelationship #hiring #BusinessGrowth #mumbaihiring #SalesManagement #jobsearch #RelationshipBuilding #ClientPartnership #CustomerExperience

𝐖𝐞 𝐚𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠!! 𝐏𝐫𝐨𝐟𝐢𝐥𝐞: Relationship Manager 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Goregaon (East), Mumbai 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: 0 to 2+ years of experience 𝐒𝐚𝐥𝐚𝐫𝐲: Best as per industry. 𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧: Relationships Manager has to Build and Maintain Relationships with Clients and Partners. You need to give Personalized Advice, build Rapport and Provide Quick Responses to their Inquire. You need to Analyze the company's communication strategy, negotiation and contract to identify trends that can improve organizational procedures. 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: 1. Build and Improve Relationships with Customers, key suppliers and partners. 2. Review company practices to ensure clients get maximum satisfaction from their purchases. 3. Identify potential opportunities and inform the sales team to follow up 4. Educate and Inform clients about the company's products, services and special offers. 5. Attend to client complaints and resolve issues promptly. 𝐈𝐧𝐭𝐞𝐫𝐞𝐬𝐭𝐞𝐝 𝐜𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞𝐬 𝐜𝐚𝐧 𝐜𝐚𝐥𝐥 𝐨𝐫 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 𝐨𝐧 (+91) 9930100061 𝐨𝐫 𝐞𝐦𝐚𝐢𝐥 𝐭𝐡𝐞𝐢𝐫 𝐂𝐕𝐬 𝐭𝐨 𝐡𝐠13@𝐡𝐢𝐫𝐞𝐠𝐥𝐨𝐜𝐚𝐥.𝐜𝐨𝐦. #HireGlocal #RelationshipManager #ClientRelations #CustomerSuccess #BusinessDevelopment #CustomerEngagement #ClientSatisfaction #CustomerCare #BusinessRelationship #AccountManager #ClientRetention #CustomerSupport #wearehiring #CustomerRelationship #hiring #BusinessGrowth #mumbaihiring #SalesManagement #jobsearch #RelationshipBuilding #ClientPartnership #CustomerExperience

𝐖𝐞 𝐚𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠!! 𝐏𝐫𝐨𝐟𝐢𝐥𝐞: Relationship Manager 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Goregaon (East), Mumbai 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: 0 to 2+ years of experience 𝐒𝐚𝐥𝐚𝐫𝐲: Best as per industry. 𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧: Relationships Manager has to Build and Maintain Relationships with Clients and Partners. You need to give Personalized Advice, build Rapport and Provide Quick Responses to their Inquire. You need to Analyze the company's communication strategy, negotiation and contract to identify trends that can improve organizational procedures. 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: 1. Build and Improve Relationships with Customers, key suppliers and partners. 2. Review company practices to ensure clients get maximum satisfaction from their purchases. 3. Identify potential opportunities and inform the sales team to follow up 4. Educate and Inform clients about the company's products, services and special offers. 5. Attend to client complaints and resolve issues promptly. 𝐈𝐧𝐭𝐞𝐫𝐞𝐬𝐭𝐞𝐝 𝐜𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞𝐬 𝐜𝐚𝐧 𝐜𝐚𝐥𝐥 𝐨𝐫 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 𝐨𝐧 (+91) 9930100061 𝐨𝐫 𝐞𝐦𝐚𝐢𝐥 𝐭𝐡𝐞𝐢𝐫 𝐂𝐕𝐬 𝐭𝐨 𝐡𝐠13@𝐡𝐢𝐫𝐞𝐠𝐥𝐨𝐜𝐚𝐥.𝐜𝐨𝐦. #HireGlocal #RelationshipManager #ClientRelations #CustomerSuccess #BusinessDevelopment #CustomerEngagement #ClientSatisfaction #CustomerCare #BusinessRelationship #AccountManager #ClientRetention #CustomerSupport #wearehiring #CustomerRelationship #hiring #BusinessGrowth #mumbaihiring #SalesManagement #jobsearch #RelationshipBuilding #ClientPartnership #CustomerExperience