Best Buddies Young Leaders Council reposted this
Spotted: a correlation between #WebAccessibility and #CustomerRetention 👀 We conducted a survey of 341 small to medium-sized business owners and… 82% declared that an agency’s ability to provide them with accessible websites is an important factor in their decision to continue working with them. So when it comes to your #agency, web accessibility is not only on your clients’ list of expectations, but it can also play an important role in improving your customer retention. Read more about how SMBs feel about web accessibility and what it means for your agency here https://lnkd.in/dknBrF2w #MarketingAgency #WebAgency #accessiBe #WebAccessibility #DigitalAccessibility
