Starting as a small store in West Jakarta, Gramedia grew into one of the biggest bookstore chains in Southeast Asia with goals and initiatives to advance literacy through the power of technology. With its growth came some challenges, including long lines at the register which ultimately led to frustrated customers and canceled transactions. These problems caused Gramedia to look for innovative solutions that would help them improve workflows and dedicate more time to personalized customer service. Discover how the integration of our fixed RFID readers helped Gramedia attain maximum visibility, increase customer satisfaction, and save up to 50% of their time in stock management. https://lnkd.in/eD27rqcn
