Zenifi’s Post

The healthcare landscape in the United States presents unique challenges. High costs, complex insurance policies, and inefficient processes. In the US, medical bills are collected post-discharge and are treated as debts. The bills are eventually handed off to debt collection agencies and wreak havoc on individuals' credit scores. Despite these obstacles, collection rates for medical bills remain dismally low, leading to huge revenue losses. Enter Walnut and PayZen, innovative startups who have raised $110Mn and $220Mn respectively. These players were able to understand the real challenge of the users. It is not just the bill, it’s the burden of sudden large bills. By breaking down medical bills into EMIs, these platforms empowered users to settle their dues without undue financial strain. This approach has doubled hospitals' collection rates in some cases, leading to a significant revenue boost. Win-Win. India's healthcare system, while more accessible and affordable than its American counterpart, faces its own set of challenges. Low insurance penetration, no credit facilities and payment required upfront! Patients and their relatives are often found making some rather hard choices.  Recognizing the differing structures of the Indian and American healthcare markets, we at Zenifi are pioneering efforts to address India's specific healthcare challenges. While Walnut and Payzen offer hope for tackling medical debt in the United States, Zenifi is focusing on tailoring solutions to the unique needs of India's healthcare landscape. We would love to hear your experiences on the problems faced in the healthcare space. Rajendra Kulkarni Harshit Shrivastava