Zero Lifestyle is #hiring!! 𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻: Team Lead: E-commerce Operations 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: 𝗭𝗲𝗿𝗼 𝗟𝗶𝗳𝗲𝘀𝘁𝘆𝗹𝗲- 𝗛𝗲𝗮𝗱 𝗼𝗳𝗳𝗶𝗰𝗲 – 𝗦𝗠𝗖𝗛𝗦 – 𝗞𝗮𝗿𝗮𝗰𝗵𝗶 The Team Lead - Operations will be responsible for overseeing a team of operations associates, ensuring the smooth and efficient execution of daily tasks such as order processing, inventory management, and customer service. Core Responsibilities: Lead, train, and mentor a team of operations associates, ensuring high levels of performance and engagement. Assign daily tasks and monitor the progress of the team to ensure timely completion of all operational activities. Oversee the order processing workflow, ensuring accuracy and efficiency in order fulfillment. Coordinate with the warehouse and logistics teams to manage order dispatch and delivery. Work closely with the customer service team to resolve order-related customer complaints and inquiries. Prepare and submit regular reports on team performance and operational outcomes to management. Qualifications: Bachelor’s degree in Business Administration, Operations Management, or a related field. 2-4 years of experience in operations, preferably within the e-commerce industry. Strong understanding of e-commerce processes, logistics, and inventory management. Ability to work effectively in a fast-paced, dynamic environment. Strong communication and interpersonal skills. Familiarity with e-commerce platforms such as Shopify, Magento, or WooCommerce. 📧 𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄: https://lnkd.in/eB6Fr3WG If you know someone who’s a perfect fit, tag them and help us build an amazing team.
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