About
Sageflo Archiver is the ultimate search engine for your marketing communications.
Archiver stores a copy of each unique email, SMS, or print collateral sent to an individual customer, allowing marketing and contact center team members to instantly look up and resend any message to a customer within seconds. The solution provides additional value for legal and compliance teams by giving them the means to quickly retrieve any message sent to a given customer.
Empower teams with actionable data and real-time customer insights that allow them to see exactly what marketing messages were sent at an individual level. Prevent customer escalations, eliminate the back and forth between teams, and invest the time saved on more strategic initiatives and execution.
Sageflo is trusted by leading brands in the travel, retail, telecom, and financial services industries and works with all major ESPs and customer engagement platforms.
This product is intended for
- Marketing Manager
- Marketing Specialist
- Head of Marketing
- Customer Experience Manager
- Head of Customer Experience
- Customer Service Representative
- Compliance Manager
- Legal Manager
- Contact Center Agent
- Executive
Media
Products media viewer
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Marcy the Marketer's Sageflo Archiver Adventure
Sageflo Archiver empowers CX and Marketing teams with the ultimate search engine for marketing communications. See how Archiver gave Marcy the Marketer more time back in her day
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Customer Journey View Email
The Customer Journey View will allow you to see the search results in a visual timeline with images of the messages.
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Lookup Messages List View
Empowers teams to instantly look up unique marketing message histories. Increase customer satisfaction and loyalty with rapid resolution times and personalized interactions.
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Subscriber Lookup
Archiver provides the ability to look up customer opt-in status and profile attributes. Users may also be given permission to opt customers in and/or out of receiving emails and/or SMS messages in real time.
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Resend Emails
Emails can be instantly resent to the original recipient's email address, or a different address. Prevent escalations, and reduce wait and call times by empowering care teams with actionable data and the power to instantly resend important communications.
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