How to GET Feedback When You Are the Leader
Richard A. Conlow
Achieves Top-Tier Employee Engagement & Customer Experience Ratings | Gained 48 Service Awards with Clients | Author: The 5 Dynamics of Servant Leadership & The Superstar Leadership Model
When you are the manager, it can be down-right difficult to get candid critiques or compliments that are not coated with ulterior motives or filtered by fear. Your team does not want to tell you something that might put them on your "bad side", so they choose to tell you that which is more likely to land them on your "good side".
Getting honest-to-goodness feedback from reports is not as easy as one might think. Yet, here is the thing: it is pivotal to a leader's success and development. Not only that, it is also necessary for a team's success and development. The better the manager becomes, the better the team becomes. Exceptional leaders live this out; they know that it is their job to request feedback persistently and carefully.
Hearing the feedback
Most leaders wait to see if feedback comes their way; not only that, but typically, they hope it does not. If it does, it forces them to act or be accountable - in ways that they never really wanted.
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The picture says it all! Very few solicits feedback. It is such a wonderful tool to improve upon your weaknesses that you may not be aware of. Great reading.
Psychiatric Nurse ( UFS )
9yYes I think as a manager you need to ask for feedback in order to evaluate your management style irrespective of negative or positive feedback. Thanks for this its inspiring managers.
Sales and Service Trainer
9yHi Rick I read your blogs and few videos. I am now your disciple and love to read and implement and most important monitor. God bless you.
Manager at Australian Hearing
10yScary but I am going to try this more at work!