3 Highlights from RISE National 2022

Cecelia Health attended the 2022 RISE National event last week in Nashville, TN to connect with leaders across the industry and hear from expert speakers on the issues that impact managed care ranging from compliance and regulatory updates to digital health and member experience trends. The team valued the opportunity to be back in person to engage in energizing discussions about the path forward to deliver better chronic condition care in an ever-evolving landscape.  

Here are 3 key takeaways from RISE National: 

• Consumers have varied expectations for interacting with the healthcare system along their patient journey, and that is especially true as tech savvy adults become Medicare Advantage consumers. What does that mean for virtual care? A one-size-fits all app or call script doesn’t have the flexibility to truly engage with consumers, build trust, meet unique needs, and deliver meaningful outcomes.  
• Nothing beats human-to-human interaction when it comes to increasing engagement and influencing behavior that drives better quality measures like HEDIS and Stars.  
• Data is everywhere but it’s important to ensure you’re collecting the right information and applying sophisticated analysis to maximize insights for better risk adjustment strategies, population segmentation, and care management program design.  

Virtual care is playing an increasing role in healthcare delivery, especially as we rethink means to expand access and address gaps in care in a post-pandemic world. More specifically, people living with chronic conditions can benefit greatly from patient-centric disease management programs that include digital health components to support live clinical interventions. Cecelia Health offers personalized chronic care programs that empower people to live healthier lives.  

Connect with us to learn more!