397 - Healthscope hospitals are the first to experience eBookings thanks to Magentus

In this ever-evolving world of healthcare technology, efficiency and streamlined processes are crucial. On this episode of Talking HealthTech, host Sophie Turner delves into the brand evolution of Magentus | Practice Management and their eBookings solution with CEO Michele Blanshard , alongside Tatum Nixon - Consulting Suites Manager at Healthscope . Together, they discuss the transformation from Genie Solutions to Magentus, the importance of interoperability, and how eBookings is revolutionising the way healthcare professionals manage theatre bookings.

The Transformation of Genie Solutions to Magentus

The Shift in Ownership and Brand Creation

Undergoing a change in ownership approximately two years ago, Genie Solutions joined forces with an organisation that encompasses various software solutions across Australia and the UK. With this merger, a newly created brand, Magentus, was formed. While the Genie and Gentu brands remain strong in the market, they are now housed under the Magentus Practice Management division. This strategic move allows for a broader scope of growth, connectivity, and innovation within the healthcare ecosystem.

Embracing Interoperability

Magentus doesn't stop at mere rebranding; it embraces interoperability with open arms. The aim is to bridge the gaps in workflows and communication channels that have plagued the industry for years. By connecting specialist medical practices and hospitals, Magentus fosters seamless collaborations and efficient information exchange. While the initial focus is on eBookings, Magentus is also expanding into eRequests for diagnostics in pathology and radiology. This holistic approach paves the way for greater opportunities and advancements in the health sector.

The Birth of eBookings

Understanding Pain Points and Driving Solutions

Magentus strives to understand the pain points experienced by healthcare professionals and seeks innovative solutions to address them. After conducting thorough customer surveys and staying connected to industry trends, it became apparent that the broken and inefficient workflows surrounding theatre bookings needed an overhaul. Magentus set out to create a solution that would seamlessly integrate specialty medical practice theatre lists into hospital systems, eliminating the disconnected and time-consuming manual processes.

Partnering with Healthscope for Success

Magentus found the perfect partner in Healthscope, a private hospital network that shared the same vision for transformation and collaboration. Together, they embarked on a journey to build a revolutionary eBookings solution. This partnership allowed both organisations to invest time, resources, and effort into developing a product that would bring about significant changes in workflow efficiencies and ultimately enhance patient care.

How eBookings Revolutionizes Practice Management

Seamlessly Integrated Workflows

Tatum Nixon, Consulting Suites Manager at Gold Coast Private Hospital, provides insights into the pilot program launched with eBookings. She highlights how the platform smoothly integrates with existing Genie and Gentu systems. With the simple click of a button, practitioners can preview and send eBookings to Healthscope. Moreover, the system enables the retrieval of patient consent forms electronically, eliminating the hassle of paper-based documentation and potential delays in procedures.

Efficiency and Time Savings

Gone are the days of waiting for a finalised theatre list or relying on traditional methods of communication. eBookings has revolutionised the process by allowing instantaneous submission of bookings. As soon as a consultation is completed, relevant information is sent to the hospital immediately. This not only saves time but also triggers prompt communication between hospitals and patients, leading to better outcomes and reduced waiting times for surgeries.

Enhanced Communication and Tracking

eBookings acts as a powerful communication tool that simplifies the overall booking process. It eliminates the need for lengthy phone calls, back-and-forth emails, and unreliable fax machines. Practice Managers can now send, track, and receive updates, cancellations, and other important booking information securely and electronically. This ensures streamlined communication between all stakeholders involved in the patient's surgical journey, bolstering transparency and reducing the risk of errors.

The Impact on Patient Experience

Minimising Cancellations and Stress

One of the key benefits of eBookings lies in its ability to minimise surgery cancellations. Incomplete or missing information has often been a significant factor in last-minute cancellations. By seamlessly integrating patient data and booking information, Magentus and Healthscope empower hospitals and practitioners to provide comprehensive and accurate care plans to patients. The result is a reduction in cancellations, minimising stress for patients and ensuring optimal utilisation of operating theatres.

Timely Delivery of Care

The speed at which information is now transmitted between medical practices and hospitals has significantly improved. eBookings expedites the process, allowing hospitals to communicate with patients promptly, even before the finalisation of a theatre list. This timely delivery of care enhances patient experience by reducing waiting times and enabling patients to plan and prepare for their surgeries with greater certainty.

Conclusion

The evolution of Magentus Group, formerly Genie Solutions, highlights the transformative power of technology in healthcare. By embracing interoperability and launching the groundbreaking eBookings solution, Magentus is revolutionising theatre bookings and improving patient care. The seamless integration of workflows, enhanced communication, and ability to track and monitor bookings are fostering efficiency and transparency within the healthcare system. Ultimately, eBookings is empowering practitioners, hospitals, and patients to navigate the surgical journey with greater ease and confidence. With Magentus at the forefront of driving innovation, the future of healthcare technology looks promising and patient-centred.