5 Reasons Why Cash might be Our Greatest Enemy in Africa
Unlike Sweden and most developed nations where cash transactions account for less than 10% of all transactions, where debit and credit cards, digital wallets, electronic transfers and other digital payment methods are preferred to cash, most African countries still operate a cash-driven economy. According to a report, 90 - 95% of all transactions in these countries are by cash, and even then, 80% of card transactions are to withdraw cash. Ironically, this phenomenon is interpreted as a goldmine of opportunities and innovation for banks and fintech alike.
Evidently, in 2020, the fintech industry received over 50% of the total investments made in African startups. Governments, banks and telecommunication companies are also doubling down on efforts to introduce and facilitate the adoption of digital payment solutions with the aim of converting the large informal retail sector into the formal sector through financial inclusion. Projects like Kenya's M-PESA, Liberia's adoption of mobile money and MasterCard's collaboration with the Tanzanian and Nigerian governments envision African countries where merchants and customers irrespective of their geographical locations can easily and seamlessly complete business transactions online and offline and with little as a phone number or single account number that can be operated across platforms. That is, more people can be onboarded to a financial service system with more reach and access to financial convenience. The participation of more people in the financial system will increase overall economic activities and ultimately lead to growth.
Think of a rural farmer in the frontier villages of Southwestern Nigeria where communication technology is almost inexistent even in this 21st century. He has to travel uncomfortable miles to the nearest town to sell his produce and since he does not have a bank account, he heads back to his village with the day's proceeds, risking losing the cash to road thieves or other casualties. If you're reading this, you probably understand that there are several ways this farmer's life can be made easier, starting from opening a deposit account to keep his money, using mobile money transfer to collect payments or social mobile payment platforms to confirm customers' orders instead of travelling every day. However, in the informal commercial sector which makes up the bulk of Africa's economy and consists of people similar to the farmer described above, cash is king and digital payments sound like a futuristic fantasy.
Apart from being a field of opportunities and a drive for innovation, the experiences of the COVID-19 pandemic further drive home the insufficiencies of a cash-driven economy. As a result of the pandemic restrictions, many businesses, especially those without access or capacity to switch to online platforms, were closed. While the closure of the majority of business activities adversely affected the economy, the inability to conduct simple business transactions because of physical restrictions in a so-called digital age pointed to a problem in the financial services system that must be fixed if businesses are going to thrive in this new global era of digital business.
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Why should cash be dethroned?
From this discussion, it can be submitted that as long as cash holds supreme in the African financial industry, financial inclusion -- which is the key to economic advancement and accommodation of financial innovation -- will remain unachievable. The justification for this submission, which is the point of this article, can be understood in terms of broken-down reasons why cash impedes Africa's future:
In this article, we have looked at the shortcomings of cash and how they slow down economic growth in Africa. While these shortcomings are still very prevalent in most African cities and rural areas, it is important to recognize solutions that have been offered to mitigate them and set Africa's economy on a trajectory of global relevance. Some solutions sponsored by governments have been mentioned above. Products such as a single continental currency, digital currencies like cryptocurrency and central bank digital currencies have also been presented as "go-digital" solutions although there are still many reservations to be resolved and testing to be done. Finally, the booming fintech industry is serving as the innovation centre for technology-driven products that will revolutionize Africa's financial system. Therefore, more work needs to be done to introduce these solutions to every sector and facilitate their quick adoption