8 Ways Robotic Process Automation Benefits Any Industry

John was a bit reluctant to attend the meeting organized by the company’s CTO, Richard. This was regarding RPA software robots. Same was the feeling for the 40 odd workers who worked along with John. They all felt that Robots are going to take over their job!!

But after the meeting conducted by Richard, John and his colleagues understood the RPA implementation would be saving more time and helping them complete mundane jobs much faster and efficiently. This will help the company save millions of Dollars as well as help the workers learn and be used in much superior works!!!

In turn John can look at spending more quality time in learning new skills, enhance his productivity, be eligible for promotions as well as spend more time with his Family.

Every industry should be aware where RPA is applicable and what great values it can offer to their business. Technology is changing every year and companies which adopt and adjust itself with the changing technology would be eventually the WINNERS.

Eko Infomatics (www.ekoinfomatics.com) has been addressing the pain points of several clients with their high-end technology in AI & ML, RPA and Data Analytics.

 Mentioned below are few of the innumerable benefits of RPA:

1.      Increase Productivity

Most of the robots made from the RPA system are fully focused on specific tasks. Just imagine a monthly report which takes more than 4 hours to be completed manually by a worker can be done in 20 minutes flat by an RPA bot!!

The software robots can calculate, click and navigate through the screen in a few seconds. This time saving is not adequate to replace the worker with the robot. However, it does make that worker more productive and that, in turn, will support future cost avoidance. With process automation, the business will enjoy a boost in its productivity. 

2. Increase Efficiency

RPA software never needs a break – it can work 24 hours a day, 7 days a week and 365 days a year. Similarly, it does not take a vacation or fall in sick. Generally, a single RPA robot can be equal to the two to five full-time employees, and even more. Robots can complete same volume of work in less time or more volume of work at the same time.

3. Enhance Accuracy

Since employees are human, there is a chance for mistakes. The main feature of robotic process automation is its power to eliminate processing errors. As it is not a turn-key solution, it requires testing, training as well as governance. However, as long as the business processes are properly optimized and accurately mapped, businesses need not be concerned that the robots will make errors that their employees might. 

4. Increase Security

Among the benefits of robotic process automation, the most convincing one is that it functions on a granular level. As the bot performs only the single tasks, there is no worry of information leakage from one part to another. Here, the data accesses are well controlled and documented. The most ignored factor in RPA implementation is the myth that robots may replace the need for human employees. However, RPA implementation demands the employees who handle the system with the skills to control a workforce that includes both people and machines.

5. Boost Scalability Opportunities

Robotic process automation offers flexibility to adapt what the moment demands in means of the type and the number of tasks needed for any given objective. Robotic automation can support businesses to accommodate the selected requirements of certain objectives. Since the robotic workforce is adjustable to time- and task- specific requirements, even smaller businesses can manage the unpredictably evolving market demands. 

6. Improve Analytics

RPA technologies allow organizations to gather data about task execution that can be employed for analytical purposes. Work volume patterns, cycle times, errors and exceptions are few of them. Perceptions attained from such analysis can benefit in several ways like supporting process improvement initiatives.

When data is efficiently gathered, compared and differentiated to data gathered in other fields, it permits for better decision making on the micro as well as macro levels. In addition, the company can determine gaps where the business processes could be further streamlined to enhance efficiency. 

7. Enhance Customer Service

Most of the companies today can have a hard time to meet the highly varied customer demands. However, in an RPA adopted company, where the routine, repetitive and dull tasks are handed over to the robots, so the employees can better concentrate on customer care. With the skilled and proficient workers, the companies can address the customer needs. Moreover, they can understand the requirements of the customer with automatically generated reports like those results from analytics. 

8. Non-disruptive

Some organizations are uncertain to replace legacy systems due to the cost or the business downtime and complexity related to the challenge of IT infrastructures. In case a significant IT promotion is not guaranteed, the RPA system can be utilized to lengthen the lifetime of the legacy system and automate daily operations. The RPA tools communicate with systems at the presentation layer or UI end as like how humans do. Robots can even use their own user IDs and passwords. In such a manner, implementing robotic process automation in a business is not complex or disruptive approach since the core technology program remains intact.