The AI Conversation | Best of 2023
For our last AI Conversation of 2023, we’re running back your favorite monthly entries from a wild and wonderful year in the world of enterprise AI. We wish you a healthy, happy holiday season, and we'll see you in the new year!
Let there be guides
In April, a few months after the “big bang” of ChatGPT, it was clear that conversational AI would quickly transform enterprise work and support. We published the IT Leaders’ Guide to Enterprise-Grade Conversational AI to help innovators spot opportunities and think strategically about what conversational interfaces and generative AI can help them accomplish.
Machine learning is serious fun
Yeah, the AI lexicon is daunting. Yeah, you’re gonna have to learn it if you haven’t yet. No, it doesn’t have to be a drag! Matt and Karey from the Moveworks machine learning team check in each month with spicy explorations of core concepts. Our readers ate up this content in 2023, so check it out!
Data governance is AI readiness
By mid-2023, many companies embarking upon AI transformation journeys realized they had gaps in data structure and governance that needed to be closed before they could start deploying new technology. Our readers flocked to WSJ’s exploration of this topic in June.
Cuckoo for copilots
Copilot content was among the most popular with our readers in 2023 and this “101” primer on copilots ruled them all. Read this blog to understand what a copilot is, typical use cases for copilots in the enterprise, and what differentiates a copilot from a chatbot.
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AI transformation: What is it?
Ask 10 people, you’ll get 10 different answers. Ask Varun Singh, our Co-Founder and President, and you’ll get the right one. Learn about what AI transformation requires of your organization, and how one global automaker has embraced the journey.
Reimagining IT Ops analytics
Generative AI is enabling IT teams to process and understand systems and ticket data that would have previously been discarded to monitor and report on the health of your technology stack. Read this blog to learn why AI is the future of IT Ops analytics in the enterprise.
Reconsidering the HR chatbot
HR chatbots are hot again, bolstered by LLMs and tackling meaty use cases like onboarding and change management. See how three innovative companies are using next-gen chatbots for HR support, and what results they’ve seen so far.
Supercharging the enterprise copilot
Take a deep dive with our CTO into our next-gen copilot experience. Powered by specialized tools and new integrations, our next-gen copilot is a beautifully simple solution to previously messy problems, and sets a new bar for conversational and generative AI in the enterprise.
See you in 2024!
Thanks for reading this year. If there’s content you’d like to see us feature in the year ahead, please leave a comment and let us know!