AI, Ethics and the Social Implications it could have on us? An Exclusive Interview with Ian West

AI, Ethics and the Social Implications it could have on us? An Exclusive Interview with Ian West

In this exclusive interview Ian West shares his views on AI, Ethics, and the Social Implications it could have on us.

Naz-Ian it is great to interview you, I met you a few times, and your conversations around AI, have been truly inspiring, your passion for sharing this knowledge is hugely valuable to my audience, as someone that is an AI analyst, your experience also shows with the organisations you have worked for. My first question to you there is a big issue now going on with ethics and the social implications that AI can have on us? We see them interfering in every aspect of our lives? Is there a concern?

Ian-This is a really great question, as AI will impact every facet of our lives both positively and negatively, we do need to ask if this is a concern. Well it really depends on your perspective and ultimately whether you are winner or a loser, but one thing’s for certain, AI is coming, and there’s nothing anyone can do to stop it, so the sooner you embrace it the better.

AI will have a positive impact on everything human beings do, in fact it’s already happening in non-obvious unobtrusive ways, and it’s only a matter of time before the impact is more wide ranging. With AI already taking over low skilled, menial, repetitive tasks before long it will move onto higher value activities. This means that the poorest educated and lowest skilled are likely to be impacted first, much as we have seen over the last few decades with mechanisation and robotization in the manufacturing world, with this now starting to emerge into the white collar office environment.

This negative impact will lead to a new wave of educational requirements, reskilling and learning new ways to work which again is likely to impact the lowest skilled the hardest. But assuming this change and the need for life-long learning is embraced, then AI is nothing to be feared. Critically this assumes that the ethical deployment of AI is managed and governed because the temptation to step to the wrong side of the line becomes overwhelming when commercial greed takes over – as we have seen all too well with the recent Facebook Cambridge Analytica scandal. In simple terms “with great power comes great responsibility”.

But the emergence of socially ethical AI programmes such as AI for Good, The Institute for Ethical AI and the huge volumes of AI Ethics emerging from academia, are presently reassuring and I am eternally hopeful that humanity will stay on the right side of the dividing line.    

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Naz-Everything in this world is being automated, and the results are being seen, the more we roll out automation, the more of our lives get easier, but the consequences on job losses could be substantial. The Office of National Statistics mention there could be over 1.7 million gone in the UK as youngster face the full brunt of this. Further, this is just a smaller portion where almost 800 million jobs (BBC) around the world could go from AI automation. What impact could this embark on us? 

Ian-Our society is based on an age old value of a “Hard day’s work for a hard day’s pay” and your question touches on the underlying socio-economic question of how do you fund your lifestyle if there aren’t any jobs because human beings have been replaced by AI. This topic is consuming a great deal of time for governments and policy makers especially as the social fabric of everything around us is also predicated on this Victorian value with our taxes funding much of the society infrastructure we recognise today.

In the 1960’s and 70’s humans were promised a future with unlimited leisure time with machines (robots) doing everything we needed. This has not materialised (yet) but when it does how are we going to fund this leisure time? Initial proposals for things like “robot taxes” have been suggested, and rejected, but I don’t see human beings becoming obsolete anytime soon. In fact I see a very rosy future with a huge number of highly challenging roles emerging.

How many Baby Boomers and Generation X children went to school and proudly announced they wanted to become a Chief Information Officer, Chief Data Officer, Data Protection Officer, Data Scientist, Robotics Engineer, CNC Machinist etc? The answer is none - but these are commonplace roles for many people born in the late 60’s, 70’s and 80’s. Industry moves forwards, society moves forwards, it’s just a matter of staying relevant and adapting.

Today we see the lowest levels of unemployment and the highest levels of education across the Western world. Many argue that zero hours contracts are artificially suppressing these figures, and there is more than a grain of truth in that. But we also see an ever-widening skills gaps, with the demand for new emerging skills far outstripping supply which leads to wage inflation and cost increases for anything in high demand.

There is no doubt that AI will impact employment and it will impact the lowest skilled most quickly and the people who have an aversion to learn and reskill the most detrimentally of all. However, nobody is immune to the impact of AI no matter what social strata or what role you perform. The impact will be felt and it’s down to the individual to assess its positive or negative connotations and what the individual is going to do about it.

The concept of a “job for life” is no more, that died several decades ago, everyone should embrace the concept of a portfolio career where everyone will undoubtedly do multiple different things in their working lives. In simple terms “change is the new norm - never stand still”.

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Naz-Should we push more regulation on ethics, before it gets worse and we live in a dismantled society due to AI automation. How should ethics play a part in to keep our society humane? Not machine?

Ian-It is critical that we have an ethics framework for AI and that is most likely to come from some form of governance and regulation.

As mentioned earlier the temptation to throw ethics out of the window when commercial greed takes over is overwhelming and I am sure many executives have bent the rules from time to time, especially when shareholder commitments and investor pressure reach fever pitch.

You correctly phrase it in your question: we have to place a “Humane Society” at the epicentre of everything AI does. Without that the societal framework deteriorates dramatically. And we should always remember that AI has been created to make our lives better, not to destroy our beliefs and values.

Naz-I can feel the full force of AI, all around me, from going to Tescos that makes it easy to scan my food items, to automated cars, that are starting to rally around our cities, to what Google dictates on our phones and commands every aspect of our lives. I mean that is pushing it right? Do you think we need to steady down how fast automation is rolled out before it gets out of hand?

Ian-I think we have to differentiate between automation and Artificial Intelligence. Self-scanning your groceries at your local supermarket has little to do with AI, more to do with cost reduction and removing the need to employ someone on the tills. Now the consumer does the job someone used to do, with one person managing 20 self-service tills and 20 customers simultaneously as opposed to one person on one till with one customer. That’s a question of economics and acceptable behaviours – is the customer prepared to take on the task of scanning their shopping in return for cheaper products?

AI is much more relevant in autonomous vehicles and Google listening to everything you do and making your life easier and quicker because its accurately predicts what you need before you even know you need it. Some call this intrusion, and they are right, others refer to it as a small sacrifice for a better experience. It’s all a matter of perspective – someone’s acceptable is someone else’s very unacceptable.

I don’t think we should slow down the speed of innovation, in fact we’ve only just started and things are beginning to pick up pace. Humans strive to move forwards, if that wasn’t the case we’d still be living in caves chasing animals with spears. So long as the ethical regulations are in place and nobody uses AI to damage society then I believe we are on a good trajectory. Time will tell what this brings and I am certain there will be a few bumps along the way that will need us to change a wheel or engine whilst we are progressing along this journey, but that’s what we, as a species, do.

Naz-My penultimate question to you is, society is usually effected by AI and takes the full brunt of force, impacting us widely, I see a disconnected society, widening the gap, creating inequality, people losing their jobs, and much of it has got to do with automation, the development of what the future holds for AI is truly scary but interesting as well. As ethical tensions increase in AI how can it support but alleviate it?

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I am sure there are many parts of society that feel disenfranchised and the gap between the haves and have nots is undoubtedly widening, every study on societal evolution proves that. As our forefathers found with the Luddites smashing water and steam driven machines to protect their pre-industrial revolution way of life it was just a bump on the journey, not the end of the road.

And let’s not forget that everyone has the right to peacefully protect their way of life, it’s when that turns violent that irreparable societal damage is done. We have a perfect example at the moment with the rioting in Hong Kong to protect their way of life and I am sure that everyone who lost their lives trying to escape from East to West Berlin across the Berlin wall would much prefer the freedoms their children and grandchildren enjoy today. But these are momentary activities, very real whilst they are happening, but momentary nevertheless.

The challenge for AI and every AI innovator is to prove that their AI solution positively contributes to society on a mass scale and anything that has an obvious detrimental impact should either be regulated against or never see the emergence of a commercial reality. The basic premise for AI should be “Do No Harm”. And if every innovator keeps that at the forefront of their mind then ethical tensions will be minimised and the positive contributions of AI will be embraced by all.       

Naz-My final question is- Will a universal basic income help on job replacement for those that are effected by AI automation? As this issue is now starting to rise as a way to supplement people with income by imposing a robot tax. As it suggested it could help society benefit more for the lower class to support themselves and might be seen as a way to help others?

Ian-There is no doubt that as robots replace human beings we have to find alternative ways to fund increasing leisure time when regular predictable monthly incomes become less commonplace. As I said earlier the concept of “robot taxes” have been considered and rejected for numerous reasons, not least of which why replace a human with a robot to then have to pay for the robot and taxes that pay the human also, that’s not commercially viable.

I do think there is merit in the concept of universal basic income in mature societies to ensure everyone can afford to live and in a caring society we have to ensure that nobody is homeless or hungry. How we then fund our different lifestyles above this basic income will take time to evolve, will lead to many structural changes in fiscal policy and banking activities and with moves towards portfolio careers and flexible working patterns becoming the norm as our automated Artificially Intelligent economy develops.    

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About Nazareth:

Nazareth Qarbozian is a top Crypto and Digital Interviewer and mind speaker on LinkedIn with over 30,000 followers which soon he is projected to hit 35,000 followers. He is seen regularly making appearances in different crypto and business events and is associated with many top experts, usually tackling pressing issues such as Digital, Business, Entrepreneurial, Crypto and Professional Development stories. Nazareth is a pioneer in this space and believes in spreading knowledge that is of high value is something he strongly believes in. He aims to bring the latest content and stories to you and keep on working with the best to build a network that is based in a very high quality of professionals that want to be part of it. Nazareth has a win win approach to life and will continue to work with very best people around the world. Thats why he is associated with the best, and his recommendations keep on growing.

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5y

Nazareth Qarbozian, interesting interview! It's not the intended consequences we should be worried about, it's the unintended consequences that are very scary!

Nazareth Qarbozian..... thank you for this informative interview!

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