An Airport Lounge Drove Me Insane 🤪
Scene: Atlanta airport (ATL).
I found myself with a 3-hour layover en route to Las Vegas.
For such a large airport, ATL’s food options are sparse. Especially at 8 AM.
There are only two lounges in ATL. As I didn’t have the right AMEX card to get into the Delta lounge, I ended up at ATL Club Lounge.
I like airport lounges.
There’s free wifi.
Clean bathrooms.
Friendly staff.
Clean seating and tables.
Free food and drinks.
It’s worth the $50 entry fee.
Usually.
This one in Atlanta had the wifi and bathrooms part handled.
The staff was… tolerant. Not friendly.
It wasn’t very clean.
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The food sucked.
The mini-buffet table had some parfait / yogurt dish, scrambled eggs, and muffins.
No, no, and no.
I got on my laptop and cleared out some e-mail. Wrote some articles. Made a few calls.
During my 90 minutes in the lounge, I walked through the mini-buffet three times and looked at the same stuff.
Guess I was hoping the food would magically become better if I looked again.
***
You know what they say is the definition of insanity?
Doing the same thing over and over again while expecting a different result.
My airport lounge experience can be laughed off. I could have walked out of there any time I wanted (and did). The $50 is a business expense write-off. The crappy food and crumbs on the tables was an isolated inconvenience.
Your business, on the other hand, isn’t so easy to abandon or dismiss.
You, on the other hand, are falling victim to insanity.
You're doing the same stuff — going back to the crappy buffet — over and over, KNOWING it isn’t working.
You need to GET UP AND LEAVE THE DAMN LOUNGE.
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