The Aussie Fintech Revolutionising Global Payments - From London!

The Aussie Fintech Revolutionising Global Payments - From London!

Rob Lincolne - Paydock

Rob Lincolne, Founder & CEO of PayDock is the last episode of the Fintech Chatter Podcast for 2024!

I chat to Rob about Paydock's unique position in the payments ecosystem. We take a deep-dive into payments orchestration and no-code solutions provide in Fintech innovation.

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What makes this chat a little different is that Rob decided to move Paydock to the UK in 2018. Frustrated by the market and the lack of long term vision from potential investors, Rob set off to London. Ironically since leaving Australia, Paydock has won two Aussie behemoths in Coles Group and Commonwealth Bank as customers!

We discuss the challenges of being too early with an idea and having the courage to stay true to your vision. I also ask Rob about the key difference in being able to attract top talent and the advantages of building a global team operating on opposite sides of the world. Rob also highlights the resilience his team in Ukraine and the challenges they've endured over the last few years.

I also ask Rob about his daily routines and the importance of maintaining health and energy levels as a founder of a global Fintech venture.


About Tier One People

As well as being your host, I'm also the Founder of Tier One People , the executive search firm dedicated to connecting high-growth fintech companies with exceptional leadership talent. 

With a proven track record in placing top executives in mission-critical roles, Tier One People is your trusted partner in building successful teams.

Find out more at tieronepeople.com and connect with me Dexter Cousins on LinkedIn.

About Rob Lincolne

Rob Lincolne is an accomplished entrepreneur with extensive experience in the payments industry. As Founder and Co-CEO of Paydock, Rob is dedicated to transforming the way we transact through the creation of the world’s most trusted payment orchestration platform.

His entrepreneurship journey began in Sydney 2007 when he founded a digital marketing agency specialising in the not-for-profit sector.

The Paydock vision arose when he identified the need for better integration between financial institutions and their merchant clients. Paydock's innovative approach is aimed at unlocking the fintech market's true benefits.

Before founding Paydock, Rob worked in merchant payments across retail and charitable sectors. A self-taught software engineer, he is known for developing cutting-edge payment and propensity modelling software. He has pioneered various digital and experience design systems.

Rob has also founded a successful "near-shore" talent placement agency in Ukraine, connecting software engineers with fintechs around the globe.

About Paydock

Paydock is a payments orchestration platform, leading the way in resolving costly issues for merchants who navigate disparate, fast-moving and fragmented payment service (and related) providers. Our innovative API-first technology harmonises payment, fraud, identity and other vendors (such as Stripe, PayPal, etc.) through a single interface while satisfying compliance, security, technical and other functional needs.

Key Takeaways

  • PayDock addresses the technology gaps between large banks and fintech.
  • Adopting a no-code solution within the payments industry is essential for merchant adoption of fintech.
  • Orchestration should be about enabling merchants, not commoditising services.
  • Building a global team has been crucial for scaling the business.
  • Customer relationships are vital in the fintech space.
  • The future of payments is modular and interoperable.
  • Attracting talent requires offering challenging problems to solve
  • Character and resilience are more important than skills.
  • The hype in fintech is over; it's time for real business.

Chapters

00:00 Intro

01:59 Understanding PayDock and Its Unique Position

06:06 Innovation and the No-Code Approach

10:58 Defining Payments Orchestration

14:58 The Journey of PayDock: From Australia to the UK

19:09 Building a Global Team and Talent Acquisition

21:54 Supporting Teams During Crisis: The Ukraine Experience

25:32 Attracting Top Talent in Fintech

29:26 The Importance of Character in Hiring

33:56 Resilience and Overcoming Adversity

38:33 Current Trends in Fintech

42:14 Daily Routines and Habits of Founders

45:06 Looking Ahead: PayDock's Future Plans

Links

Visit Paydock website

Connect with Rob Lincolne

Connect with Dexter Cousins

Learn more about Tier One People 

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