Avoid the trap of perception in Sales

Avoid the trap of perception in Sales

"Understand your beliefs, to avoid the traps of perception and unlock the doors of success in B2B sales."

In B2B sales, it is crucial to understand your own beliefs and perceptions about your customers as well as the negotiation process. Your beliefs can shape your approach to negotiating and limit your ability to connect with potential clients.

For example, you may believe that your clients are only interested in the lowest price, which can lead you to devalue the importance of building relationships and offering unique value propositions. This can impact the negotiation process, as you may focus solely on offering a lower price rather than highlighting the additional benefits your product or service can offer.

By understanding and challenging these beliefs, you can avoid the trap of perceiving your customers solely as price-driven entities, and instead, focus on building a strong relationship based on trust and mutual benefit. This approach can help you uncover your customer's true needs, and offer solutions that exceed their expectations, leading to long-term partnerships and increased sales.

In addition, having a deep understanding of the negotiation process can help you avoid common pitfalls and unlock new opportunities for success. By focusing on understanding your customer's needs and priorities, you can offer customized solutions and build a relationship based on trust and mutual benefit. This approach can help you win more deals and create long-term partnerships that drive growth and success.


Some examples of common Beliefs that can limit your ability to negotiate with your customer:

  1. "Our product is too expensive." This belief can make salespeople hesitant to communicate the value of their product or service, limiting their ability to build long-term relationships and drive growth.
  2. "The customer is always right." This belief can make salespeople hesitant to push back or offer alternative solutions, limiting their ability to offer unique value propositions and build long-term relationships.
  3. "I don't have enough experience." This belief can make salespeople hesitant to take on new challenges or pursue larger accounts, limiting their potential for growth and success.
  4. "I can't sell to this industry/segment." This belief can limit salespeople's ability to tap into new markets or offer their product or service to a wider range of customers.
  5. "I can't overcome objections." This belief can prevent salespeople from effectively addressing customer concerns or objections, leading to missed opportunities and lost deals.

It's important to identify and challenge these limiting beliefs in order to maximize your potential for success in sales. By replacing these beliefs with empowering ones and embracing a growth mindset, you can overcome obstacles and achieve your sales goals.

As you can see, success in B2B sales requires a willingness to challenge your beliefs, stay open to new ideas, and commit to continuous learning and improvement. With the right mindset, you can avoid the traps of perception and unlock the doors to success in this exciting and ever-changing field.

How to unlock the doors of success

To achieve success in B2B sales, it's important to take the time to identify your own beliefs and perceptions that may be impacting your approach. I would like to challenge you to take a few minutes to reflect on your current beliefs about your customers, the negotiation process, and even yourself.

Once you have identified these beliefs, ask yourself if they are limiting your potential for success. Are there any beliefs that are holding you back or preventing you from achieving your sales goals?

With this awareness, you can begin to challenge these limiting beliefs and replace them with new ones that align with your goals and values. Set a list of new beliefs that may help you improve your sales practice, here you have some examples:

  1. My expertise and knowledge are valuable assets that can help my customers achieve their goals.
  2. Every "no" I receive is an opportunity to learn and improve my approach for future interactions.
  3. The more I understand my customers' needs, challenges, and pain points, the better equipped I am to offer them relevant and effective solutions.
  4. Every interaction with a customer is an opportunity to build trust and strengthen the relationship.
  5. I am not just selling a product or service, I am offering a solution that can positively impact my customers' business and bottom line.

By embracing your "new beliefs", you can shift your mindset and approach to B2B sales, unlocking new opportunities for success and growth. Remember, success in sales requires continuous learning and improvement, so be open to challenging your beliefs and embracing new perspectives. With the right mindset, you can achieve your sales goals and excel in this exciting and ever-changing field.

Javier Ortiz García

🔵Telefónica Empresas Alto Valor |🎯Ayudo a empresas Nativas Digitales a crecer a través de la innovación | 💭Cloud 🔐Ciber y mucho más |🔄 El cambio es la única constante | 📈 En mejora continua | 🎵 Músico

1y

This is such a great article, Eduardo. I've seen so many salespeople miss the mark by focusing solely on closing the deal instead of taking the time to understand their client's needs. It's clear that a customer-centric mindset is crucial for success in sales. :)

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