Behind every great experience is a great workflow
We all want great experiences. It’s what every business aspires to deliver. Because great experiences drive fierce customer loyalty and create powerful employee engagement. Great experiences unleash productivity and fuel innovation. And that’s how great companies win.
Getting there isn’t easy. Every C-suite leader knows this. They’re chasing digital this and digital that, but transformation feels like a slog, not a sprint. Legacy systems and siloed processes get in the way. Yesterday’s software, designed to solve yesterday’s problems, lacks the digital chops to satisfy today’s expectations, or to seize tomorrow’s opportunities. Complexity prevails. Simple is still too hard.
At ServiceNow, we believe in making work, work better for people. Let people work the way they want to, not how most software dictates they have to. Let people easily build the experiences they dream of.
It’s all about workflow. Behind every great experience is a great workflow. Orchestrating complex workflows means enabling existing systems and processes across your business to work better together. It means designing workflows that work the way your business needs, enabling the experiences your employees want and your customers expect.
The Now Platform empowers a smarter way to workflow. ServiceNow enables workflows across your business, across departments, systems and processes. With the Now Platform, work flows naturally, the way it’s supposed to. And when work flows naturally, great experiences follow.
That’s a great way to win.
Team Lead bei ttorg
4yLandesverband Lebenslanges Lernen Gesundheitskompetenz e.V.
Select Business Development/Innovation and Sales Help With Investments in Specific Companies Needing Capital and Help with Growth Strategies and Implementation
4yWow - What a Great Article Bill - The CEO of Toast, talks about passionately putting the customer at the center of the journey and being passionate about helping Employees, to be partners in extracting Value from each interaction (Seamlessly) - This is why Service Now is Thriving.
L&D Manager | L&D Book Author | Training Program Design for Organizations
4yBill McDermott very true. ⏰ Time and 🏆Success are the most valuable universal currency. At the end of the day... Especially when it comes to SaaS, users deep down just want to do a GOOD and EFFICIENT job.
Helping Business Succeed through Business - IT Convergence | Trusted Advisor : Coach | IT Service Management | Business Relationship Management | Business Design & Strategy
4yI agree Bill but if I may humbly add - "Between Customer Experience and Workflow there is a pivotal element called "Value Stream" (How we deliver value to the customer) which workflow mirrors or automates. Best wishes for your journey at Service Now!! Always inspired by your work and the value that you create".