Best Practices for Contact Center Agent Collaboration
Discover what’s hot in this month's newsletter:
Ventana Research Guide
Introducing the Ventana Contact Center Buyers Guide!
Are you in the market for a top-tier contact center solution? Look no further than LiveVox! From vendor selection to technology assessment, access products, and market segmentation across digital channels, this Ventana Research Guide is your compass in navigating the contact center landscape.
ROI Calculator
Try LiveVox’s ROI Calculator for contact centers today!
Get ready to transform your customer engagement strategy and become a true game-changer! Discover the improved productivity and efficiency gains possible with the LiveVox platform and Contact Center CRM. Simply enter your contact center data and in seconds you’ll see your potential ROI with LiveVox!
IDC Blog
Best Practices for Contact Center Agent Collaboration
This IDC blog post explores challenges in agent communication and collaboration within hybrid work settings. It stresses the need for tools and training, advocating for technology and support to ensure effective communication and collaboration, regardless of agent location. See for yourself!
AI Starter Kit
Stay Ahead with AI-driven Contact Center Innovations
Introducing [LiveVox's AI Tool Kit] - a resource bundle revolutionizing customer engagement in your contact center. Explore innovative AI applications, streamline CCaaS selection, and learn about transitioning to AI virtual agents for intelligent self-service.