Boolanga Bites

Your Personal Navigator in the Ever-Evolving World of Food Delivery

Week 15/7/2024

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🍕 Food Delivery

Food delivery market size to cross Rs 2 lakh crore by 2030: Bain-Swiggy report.

The online food delivery market in India is on a significant growth trajectory, with Zomato leading in market share (The Economic Times). 

Dining out, food delivery market to hit Rs 10 trillion by 2030.

The report, titled 'How India Eats', said penetration of online food delivery has steadily increased, rising from 8% to 12% between 2019 and 2023, representing a 2.8 times growth compared to overall food services (Financial Express). 

Swiggy launches 'Eatlists', a global-first feature in food delivery.

The company said like creating and sharing music playlists, Swiggy's Eatlists feature will enable food enthusiasts to curate and share their favourite dishes directly within the Swiggy app (The Economic Times). 

India’s Zomato revives Legends intercity food delivery service. 

Zomato has shifted back to direct deliveries from restaurants, moving away from its earlier model of supplying pre-stocked food items (Verdict Food Service). 

Food delivery workers using thermal lockers on the rise.

Thousands of food delivery workers from Uber Eats, Hungry Panda and Fantuan have adopted a new app and thermal food locker drop off system that’s been popping up in dozens of Melbourne high-rises, reducing wait times and making deliveries quicker, easier and more secure (RetailWorld). 

Online food delivery estimated to grow at 18% y-o-y: Report.

The restaurants density in India is currently around 1,000-2,000 per 10 lakh people (The Hindu). 

How to be more common touch? Audi and Cadillac engage with food “delivery boy”.

Recently, a video of a food “delivery boy” named Eason expressing his desire to buy an Audi and a Cadillac in English went viral on the Internet (DAO Insights). 

Las Vegas food delivery struggles amidst intense heat wave.

The excessive heat that is hitting the Las Vegas valley is taking its toll on the volunteers who devote their time to delivering food to those in need (8newsnow). 

The Global Convergence of Restaurant Delivery and Rapid Grocery Delivery Services.

The food delivery landscape continues a dramatic transformation as restaurant delivery and rapid grocery delivery services increasingly overlap (Food on Demand). 

iFood launches digital bank for restaurants, iFood Pago.

Brazilian delivery unicorn iFood launched iFood Pago, a digital bank for restaurants. iFood operates with licenses for Direct Credit Society (SCD) and payment institution (LatamList). 

Zomato shares climb 3% as online food delivery firm hikes platform fee by 20%.

Zomato: ICICI Secuirties expects Zomato’s food delivery gross order value (GOV) to grow 22.9 per cent YoY in the June quarter (Business Today). 

NYC food-delivery workers losing jobs after minimum wage hike — even as menu prices soar.

New York City’s minimum-wage hike has boosted pay for food-delivery workers who have managed to hang onto their jobs, but thousands have lost work — even as the price to get a meal delivered goes through the roof, according to a report by city officials (New York Post). 

Guangzhou to suspend food delivery riders with multiple traffic violations.

Delivery riders in Guangzhou, Guangdong province, will face at least one-day suspension from accepting orders on any platforms if they commit three or more traffic violations within a week (China Daily). 

German CEO of Baemin Sparks Backlash by Announcing Intermidiary Fee Increase amid Controversy over His High Salary.

Amid the controversy of 44% intermediary fee increase continuing, Pieter-Jan vandepitte, the newly appointed CEO of South Korea's leading food delivery service Baedal Minjok (Baemin), has announced a fee increase plan just eight days into his tenure (Business Korea). 

Zomato directed to pay ₹60,000 for failing to deliver customer's ₹133 order.

The complainant was awarded ₹50,000 as compensation for the inconvenience and mental agony caused to her, as well as litigation costs of ₹10,000 (Bar and Bench).

Uber Eats and Deliveroo rival, Delivery Hero, reports a slip in shares after being hit by a $433 million European antitrust fine.

Delivery Hero SE shares fell by the most in two months after the company warned it faces an antitrust fine that could exceed €400 million ($433 million) from European Union regulators (Fortune).

India’s Zomato food delivery adds order history deletion feature.

The feature has been introduced following a user's request to remove traces of his late-night food orders (Verdict Food Service). 

DoorDash ramps up efforts to remove dangerous delivery drivers after cities complained.

Officials in Boston, New York, and other cities have said that in many cases, drivers are using unregistered vehicles for deliveries (Fast Company).

🍏 Grocery Delivery

Grocery delivery startup Mano expands to food delivery but it doesn’t want to serve everybody.

Mano, a grocery delivery startup that serves high-end areas in Lagos and Abuja, is expanding to Nigeria’s ultra-competitive food delivery segment (techcabal).

Review of Thrive Market Grocery Delivery.

Thrive Market sells thousands of healthy, organic, sustainable products. But is the membership for this grocery delivery service worth it? (Men’s Journal)

Grocery delivery platforms now accept electronic benefit transfers.

Trend - Electronic Bank Transfer (EBT) is becoming a standard payment method as consumers seek convenient and secure ways to pay for grocery deliveries (Trendhunter).

Asian American online grocery stores booming in U.S.

Asian American online grocery stores and delivery services in the United States are growing and reshaping eating habits, as more rare food from the East becomes available in the West with the click of a mouse (Ecns).

Ola Set To Knock Your Doors For Grocery Delivery; New Challenge For Blinkit, Instamart.

Now Ola is all set to enter the online grocery delivery service but it is not new for the company, let us tell you that Ola previously ventured into grocery delivery back in 2015 with a standalone online store in Bangalore. This year, they also launched a food delivery app (news24online).

10-min grocery delivery unicorn Zepto promotes Devendra Meel to CBO role.

Mumbai-based 10-minute grocery delivery unicorn Zepto has elevated Devendra Meel to the role of Chief Business Officer (CBO), effective July 2024 (Indian Startup News).

🛸 Delivery Tech

Alibaba’s Taobao adds 1-hour delivery short cut in race against ByteDance, JD.com.

With on-demand delivery the latest front in China’s e-commerce war, Taobao is using Alibaba’s Ele.me and Freshippo to expand its offerings in the category (SCMP).

$250M for food delivery giant Getir, new fund for dual-use tech, and parental support for founders.

This week we tracked more than 95 tech funding deals worth over €1.8 billion, and over 10 exits, M&A transactions, rumours, and related news stories across Europe (Tech EU).

‘The sun feels like it’s burning our skin’: NYC delivery drivers talk about surviving the gig economy in extreme heat.

Across the country, gig workers are struggling to keep pace during what’s been a summer of record-breaking temperatures (Fast Company).

📱 Q-commerce

Q-commerce sales double in a year for FMCG majors, now comprise 33-36% of total e-comm sales.

The share of q-commerce sales within the e-commerce sales for the FMCG companies now stands at 33-36% against 17-18% a year ago (Financial Express). 

Co-op strengthens quick commerce arm with Store Assist tech.

A partnership between Co-op and Walmart Commerce Technologies will see the latter’s online fulfilment technology, Store Assist, help the convenience retailer get closer to its goal of reaching more than one third share of the Q-Commerce market (SLR). 

Quick commerce expands to electronics: Smartphones to be delivered in mins.

Swiggy Instamart, Zomato's Blinkit, BigBasket's BBNow, and Zepto may begin delivering smartphones and kitchen appliances by November this year (Business Standard). 

Zepto partners with Reverie Language Technologies to localise its Zepto rider app.

The app has been contextually localised in six native languages namely Hindi, Telugu, Kannada, Tamil, Marathi, and Bengali (afaqs!).

Zepto nears unicorn status with $200 mn fundraising.

The funding round led by Y Combinator’s Continuity Fund valued the startup at $900 mn (mint).

At zero dark 100, Flipkart to fire up quick commerce in festive season.

Flipkart is set to open 100 dark stores before the Big Billion Days sale, entering the quick commerce arena (The Economic Times Tech).

Under 15 minutes or nothing.

Indian quick commerce firms’ race for speed (Tech in Asia).

India’s quick-commerce competition heats up.

Last month, Indian quick-commerce company Zepto raised US$983 million in a funding round that valued it at $5.3 billion (InsideRetail). 

Advertising brings a new revenue stream to quick commerce companies.

Ad revenue could become an important income stream for quick commerce platforms as they sell newer categories (mint).

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