Building a Proactive Security Culture with James Phillips
“You should be designing your training around those different roles, different levels of customer support. It’s going to need different levels of role-based training because what works for the level one is probably not going to cover what somebody else with greater access needs to know.” .
In this episode of Phishing for Answers, James Phillips, Principal Consultant at SAPCG, explores the importance of building a proactive security culture. He discusses how companies can empower employees to report suspicious emails before clicking and why role-based training is crucial. PhishFirewall’s unique AI-driven approach automates phishing simulations with zero-campaign management, ensuring tailored, real-world scenarios that adapt to each employee’s role and behavior.
Phillips highlights how mistakes can turn into opportunities for learning, and PhishFirewall’s AI Cyber Coach is at the forefront of making this happen. With personalized micro-training that’s less than a minute long, we’ve embraced a TikTok-style approach to cybersecurity—engaging, brief, and highly effective. Our user-friendly, positive reinforcement method ensures better engagement without the punitive measures, helping organizations create a stronger, more secure environment.
Experience a better way to do security awareness training with PhishFirewall’s AI-powered platform.
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