Business Insights: March Edition
We are thrilled to present the March edition of our monthly newsletter, dedicated to bringing you the latest insights and success stories from the world of Business Process Management (BPM), Enterprise Architecture (EA), and Governance, Risk, and Compliance (GRC).
Check out this brief overview of what's been happening at BOC Group. We hope you enjoy perusing it!
Unpacking the Role of Enterprise Architecture in Customer Experiences
Join us on a journey to explore the hidden depths of customer experience. Discover how Enterprise Architects enhance every touchpoint behind the scenes.
Beyond the surface, the customer experience involves numerous concealed processes. Enterprise Architects (EAs) are pivotal in optimizing these operations, ensuring efficiency, and boosting customer satisfaction.
Read the full article about unpacking the role of EA in Customer Experiences. 📄
The Critical Role of Double Materiality Assessment 🌿
Find out about the importance of double materiality assessments for sustainability reporting under the CSRD. Our ESG blog guides you through the essential steps and provides a free assessment template for your convenience.
ℹ Grab a copy of our free assessment template.
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Process Management with ADONIS at The Swiss Federal Railways (SBB)
Explore how the Swiss Federal Railways (SBB) are driving innovation in their Process Management practices. Discover in our blog how adopting the ADONIS BPM suite has enhanced their workflows for greater efficiency and future resilience.
The modernization of SBB’s process management with ADONIS gave a significant push towards efficient and digital work processes. The introduction of the cloud-based solution created a solid foundation for continuous improvement processes and process automation.
Check out the ADONIS success story at The Swiss Federal Railways (SBB). 🚆
Experience Design: The Customer is Always Right ✨
Learn how a customer-centric approach enhances digital interactions in our latest blog. See how Enterprise Architecture and EA tools support Experience Design (XD), offering insights, collaboration, and integration.
Read the full article on enhancing Experience Design with EA. 📄
As we embark on this journey together, we invite you to join the conversation, share your insights, and stay tuned for more thought-provoking content in the months to come.
We appreciate your presence in our community, and let's cheers to a month brimming with creativity, education, and development!