ChenMed Spirit: A Patient's Love Letter

Ms. JoAnn, a new patient at East Orlando Dedicated Senior Medical Center, wrote a letter to acknowledge Dr. Kimberly Mohar, Iris Mejia, and their team. The letter reads:

“I am a new patient of the Dedicated Senior Medical Center at 690 South Goldenrod Road Orlando, Fl 32822. I have read many of your handouts on the care and concern of your patients. I really wasn’t sure how it would be there. From the first phone call to my visit to actually seeing a doctor, I have been overwhelmed. It has been everything that I have read about. Yesterday, Jan. 12, 2022, I was left speechless. It may sound minor; however, it is major to me. I have seen many doctors and visited many facilities over the years with my different illnesses. Iris from Dr. Mohar’s office called me to see how I was doing and to see if I needed anything. Dr. Mohar followed up with me this morning. I have NEVER ever had any office to care enough to check on me. It lifted me and my spirit. Just knowing my doctor cared that much about me and my health left me in tears. I did share with my doctor how happy and pleased I was. It is my hope and prayer that the doctor and office are recognized. It is not the kind of service you get every day. There’s a lot of literature printed every day but to actually experience it was beautiful. Many times, complaints are highlighted but rarely the good news. I read about Dr. Chen’s experience which led him to find the Dedicated Senior Medical Center. I am a proud and happy patient. I hope that Dr. Chen, my doctor, staff, and my letter are acknowledged. I want them to feel like I feel.”

This is just one of the many letters, cards, and beautiful comments we get from our patients. It's a testament that care teams and doctors really do care. Join the family so we can continue to share the love. Click here to learn more.