CMS Innovation Center employs several strategies to minimize burden on patients
Darrell Croteau - Intelligent Solutions
VP of Sales | Intelligent Solutions | Founder, DCfinsrv | Board Member Support
The CMS Innovation Center employs several strategies to minimize the burden on patients when collecting patient-reported outcomes:
1. Careful measure selection: The center selects measures that provide meaningful insight into patient health, well-being, and experiences with healthcare while avoiding excessive data collection.
2. Tailored approach: Patient-reported outcome measures are customized to align with each model's specific goals and research questions.
3. Leveraging existing capabilities: The Innovation Center allows model participants to use existing platforms, such as electronic medical records, to implement patient-reported measures.
4. Incremental introduction: New patient-reported measures may be introduced gradually before tying performance to payment.
5. Electronic collection: Some models incorporate electronic patient-reported outcomes (ePROs) to streamline data collection.
6. Minimizing survey length: The center has reduced the number of questions in some surveys to increase completion rates. For example, one project reduced a survey from 84 questions to 16 questions, resulting in a 15% increase in completion rates.
7. Aligning measures: The Innovation Center works with other CMS components to reduce variability in quality measures and reporting requirements across CMS programs, thus streamlining the number of measures used.
8. Providing technical assistance: The center offers support to model participants to facilitate effective collection and use of patient-reported outcome measures.
By implementing these strategies, the CMS Innovation Center aims to gather valuable patient-reported data while minimizing the burden on patients and healthcare providers.
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