Coaching 101: the STEPPA Coaching Model

How are you?

As a coach, you want to help your clients unlock their potential, overcome challenges, and achieve their goals. However, you may find that some coaching methods are not very effective for your clients. Some may be too rigid, too vague, or too complex to suit their needs. That's why you need a coaching model that is flexible, clear, and simple to apply. One such model is the STEPPA Coaching Model, developed by Dr. Angus McLeod, a world-renowned coach and instructor.

The STEPPA Coaching Model is based on the premise that emotions play a key role in motivating and influencing your client's actions. By addressing the emotional aspects of their situation and goal, you can enhance their performance and satisfaction. The model consists of six phases: Subject, Target Identification, Emotion, Perception, Plan/Pace, and Action. Each phase involves asking open-ended questions to help your clients explore their situation, goals, feelings, options, and actions.

Let's look at each phase and how you can use them to coach your clients.

Subject: The first phase is to help your clients identify and understand the topic or issue they want to discuss with you. This could be a problem, a challenge, an opportunity, or a desire. The purpose of this phase is to clarify what your clients want to work on and why. You will help your clients separate any emotions that may cloud their judgment or hinder their goal-setting. Some questions you may ask your clients are:

What would you like to discuss? Is there an area you would like to focus on? What is the current situation? How does this affect you?

Target Identification: The second phase is to help your clients set a SMART (Specific, Measurable, Accurate, Realistic, and Timely) goal that is motivational and achievable. A SMART goal is clear, quantifiable, relevant, attainable, and time-bound. You will help your clients define their goals and make sure it align with their values, vision, and purpose. You will also help your clients consider the wider context and impact of their goals. Some questions you may ask your clients are:

What would you like to be the outcome of this session? What are your long-term goals? How does this goal fit with your bigger picture? What are the benefits of achieving this goal? When do you plan to achieve this goal?

Emotion: The third phase is to acknowledge and explore the emotions that your clients have about their situation and goals. Emotions are powerful drivers of your client's behaviour and can either motivate or demotivate them. You will help your clients identify the emotions that they are experiencing and determine if they are positive or negative, and if they are helpful or unhelpful. You will help your clients overcome any emotional barriers or leverage any emotional drivers. Some questions you may ask your clients are:

How do you feel about your current situation? How motivated are you to reach this goal? On a scale of 1-10, how much do you want this goal? What specifically excites you about this goal? When you achieve this goal, how will you feel?

Perception: The fourth phase is to help your clients become more aware of their situation and goals from different perspectives. Sometimes, your clients may have a narrow or biased view of their situation and goal, which can limit their options and possibilities. You will help your clients challenge any limiting beliefs or assumptions that they may have and help them generate various options and alternatives to achieve their goals. You will also help your clients see the situation and goal from the viewpoints of others, such as their stakeholders, customers, colleagues, or competitors. Some questions you may ask your clients are:

How do you see your situation? What are the pros and cons of your current approach? What have you already tried? What else could you do? Who else could help you? How would others see your situation?

Plan/Pace: The fifth phase is to help your clients create a realistic and actionable plan to achieve their goals. A plan is a roadmap that guides your clients from where they are to where they want to be. You will help your clients break down their goals into smaller steps and milestones. You will also help your clients set a suitable pace and timeline for their actions. You will also help your clients identify any potential obstacles or risks and how to overcome them. Some questions you may ask your clients are:

What are the steps you need to take to reach your goal? How will you measure your progress? When will you complete each step? How will you overcome any challenges or difficulties? What resources or support do you need?

Action/Amend: The sixth and final phase is to help your clients implement their plans and take action toward their goals. Action is the bridge between your clients' plan and their results. You will help your clients execute their plans and provide feedback, encouragement, and accountability. You will also help your clients review and evaluate their results and make any necessary adjustments or amendments. You will celebrate your clients' achievements and learning. Some questions you may ask your clients are:

What action have you taken since our last session? What results have you achieved? How do you feel about your progress? What worked well and what didn't? What did you learn from this experience? What will you do differently next time? How can I support you further?

The STEPPA Coaching Model is a simple yet powerful framework that can help you coach your clients to achieve their goals. By following the six phases of the model, you can address the emotional aspects of your client's situation and goal, broaden their perspective, create a realistic and actionable plan, and take effective action.

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