Complete transparency in billing of surgical procedures and fixing package rates – It is not that simple.

Complete transparency in billing of surgical procedures and fixing package rates – It is not that simple.

In a landmark decision, the Supreme Court of India has directed the government to establish tariffs for medical treatments in hospitals, aiming to bring transparency to the often intricate and supposed to be opaque world of healthcare billing. As we delve into the intricacies of this task, it becomes apparent that crafting comprehensive packages involves dissecting a multitude of line items to ensure fairness, transparency, and sustainability in the healthcare sector.


Direct Costs: A Surgical Symphony:

The first layer of complexity lies in the direct costs associated with surgical procedures. From the surgeon's fees to the consumables used in the operating room, each component plays a crucial role. Surgeon's fees reflect years of education and experience, while consumables ensure a sterile environment vital for patient safety. Crafting a tariff necessitates balancing these costs to ensure adequate compensation for expertise while avoiding exorbitant charges.


Indirect Costs: The Hidden Pillars:

Beyond the operating theater, indirect costs present another layer of intricacy. Laboratory tests, support services, and facility costs encompass a wide array of expenses. Preoperative and postoperative tests, consultations, and nursing care all contribute to a patient's holistic healthcare experience. Determining fair tariffs involves acknowledging the value of these services while maintaining affordability and accessibility.


Overhead Costs: Managing the Administrative Maze:

Administrative and overhead costs form the backbone of any hospital's functioning. Staff salaries, office supplies, and depreciation of medical equipment are crucial components. Crafting tariffs requires careful consideration of administrative efficiency and the long-term sustainability of medical facilities. Balancing administrative costs ensures that hospitals remain financially viable without compromising on quality healthcare.


Insurance and Legal Costs: Mitigating Risks:

The inclusion of malpractice insurance and legal fees in the tariff structure reflects the need for risk mitigation. Hospitals face legal and financial challenges, and the tariffs must account for these elements to protect both healthcare professionals and patients. Achieving this delicate balance requires a nuanced understanding of legal complexities and the financial burden they impose.


Healthcare Insurance Costs: Striking a Financial Equilibrium:

The integration of healthcare insurance costs into tariffs emphasizes the symbiotic relationship between healthcare providers and insurers. Frontend staff salaries, claims submission fees, and discount structures require careful calibration to ensure that the financial burden is shared equitably. Delving into these details is essential for fostering a healthy partnership between hospitals and insurance providers.


Miscellaneous Costs: Beyond the Operating Table:

Ambulance services, postoperative follow-ups, and additional tests or medications constitute miscellaneous costs. While seemingly secondary, these elements are vital for comprehensive patient care. Tariffs must reflect the logistical and follow-up aspects of healthcare, acknowledging that patient well-being extends beyond the surgical suite.  For example in cases like transplant surgery, medications upto an year are included in surgery package cost.


Crafting tariffs for hospital treatments in India is a complex endeavor that demands a delicate balance between various line items. It requires a nuanced understanding of the intricate web of costs associated with healthcare provision while ensuring accessibility and affordability for the general population. The Supreme Court's directive opens a new chapter in healthcare transparency, challenging policymakers to navigate this labyrinth and create a tariff framework that prioritizes the well-being of both patients and healthcare providers. As India strives for a fair and transparent healthcare system, addressing the complexity of hospital tariffs becomes a critical step towards achieving this ambitious goal.


Typical list of line-items which must be billed to ensure complete transparency in billing and account for all expenses of the hospital for a surgical procedure:


1. Direct Costs:

  

   1a. Surgical Team:

      - Surgeon's fees (1a1): This is the primary compensation for the surgical expertise and skill involved in the procedure, reflecting the surgeon's experience and qualifications.

      - Assistant surgeon's fees (1a2): Reflects the contribution of an additional surgical professional, essential for complex surgeries or as required.

      - Anesthetist's fees (1a3): Anesthesia administration requires specialized skills and carries its own set of risks, justifying a separate fee.


   1b. Operating Room Expenses:

      - Operating room rental (1b1): The cost associated with maintaining a sterile and fully-equipped surgical environment.

      - Equipment usage fees (1b2): Reflects the wear and tear on specialized surgical equipment during the procedure.

      - Consumables (gloves, gowns, drapes, etc.) (1b3): Essential items for maintaining a sterile field during surgery, ensuring patient safety.


   1c. Medical Supplies:

      - Laparoscopic instruments (1c1): Specialized instruments used in minimally invasive procedures, justifying an additional cost.

      - Surgical disposables (1c2): Disposable items essential for preventing infections and ensuring a hygienic surgical environment.

      - Sutures and staplers (1c3): Materials used for wound closure, critical for patient recovery.

      - Hemostatic agents, etc. (1c4): Specialized agents ensuring effective control of bleeding during surgery.


   1d. Medications:

      - Anesthesia drugs (1d1): Specialized drugs administered by an anesthetist to ensure patient comfort and safety during surgery.

      - Postoperative medications (1d2): Medications prescribed for pain management and recovery.


2. Indirect Costs:


   2a. Laboratory and Diagnostic Tests:

      - Preoperative and Postoperative blood tests (2a1, 2a3): Necessary for assessing the patient's health status and identifying potential risks.

      - Preoperative and Postoperative Imaging (2a2, 2a4): Diagnostic imaging essential for surgical planning and postoperative assessment.

      - Blood Product Fee (2a5): Reflects the cost associated with the use of blood products when needed.


   2b. Support Services:

      - Medical Consultation Fee (2b1): Costs associated with specialized medical advice pre and post-surgery.

      - Cross Consultation Specialist Fee (2b2): Additional fees for consultations with specialists, if required.

      - Nursing care, Postoperative care (2b5, 2b6): Reflects the crucial role of nursing in patient care and recovery.

      - Administrative support (2b7): Necessary for handling paperwork and facilitating smooth administrative processes.

      - Patient Diet (2b8): Nutrition is a key component of recovery, justifying this cost.

      - Infection Control Fee (2b9): Essential for maintaining a sterile environment and preventing postoperative infections.

      - Quality Management Fee (2b10): Ensures adherence to high-quality standards in patient care.

      - Nursing Trainer Fee (2b11): Necessary for ongoing training to maintain a high level of nursing care.


   2c. Facility Costs:

      - Rental Cost, Utilities, Maintenance, Housekeeping, Security (2c1-2c5): Essential for maintaining a safe and clean healthcare environment.

      - Misc Facility staff, Pest Control Fee (2c6-2c7): Support staff and services contributing to a well-functioning facility.

      - Pollution Control Fee (STP/ETP/Air/Water/Solid Waste) (2c8): Reflects the commitment to environmentally responsible healthcare practices.

      - Fire Safety Fee (2c9): Necessary for ensuring the safety of patients and staff.

      - Nursing Hostel Fee, Staff Diet Fee, IT Fee (2c10-2c12): Additional facility costs that contribute to staff well-being and operational efficiency.


3. Overhead Costs:


   3a. Administrative Costs:

      - Administrative staff salaries (3a1): Reflects the cost of managing patient records, scheduling, and other administrative tasks.

      - Office supplies (3a2): Essential for maintaining an organized administrative workflow.


   3b. Depreciation:

      - Depreciation of medical equipment, facilities (3b1-3b2): Reflects the gradual wear and tear of assets used in patient care.


   3c. Insurance and Legal Costs:

      - Malpractice insurance (3c1): Essential for protecting healthcare professionals and patients in case of unforeseen complications.

      - Legal fees (3c2): Costs associated with legal support and compliance.


   3d. Healthcare Insurance Costs:

      - Insurance Frontend Staff Salary, Insurance Claims Submission Staff Salary (3d1-3d2): Reflects the cost of personnel handling insurance-related tasks.

      - Insurance MoU Discount Fee (3d3): Demonstrates the loss suffered by hospital by way of discount offered to insurance companies.

      - Interest on delay in Insurance payment Fee (3d4): Compensation for the financial impact of delayed insurance payments.


4. Miscellaneous Costs:


   4a. Transportation:

      - Ambulance services (if applicable) (4a1): Reflects the cost of specialized transportation for patients in critical conditions.


   4b. Postoperative Follow-up:

      - Follow-up consultations, Additional tests or medications (4b1-4b2): Essential for monitoring patient recovery and addressing any postoperative issues.

Uthrapandian Rajan

Manager Marketing -Hospital

8mo

Thanks for posting

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Shapna Varma

senior consultant cardiac anaesthetist

8mo

Ver well articulated with meticulous attention to detail..small point I would add is about post op recovery charges ( PACU) or Icu requirement in case of complex surgeries like cardiac/ neuro etc .. these costs especially of ventilator or an IABP can sometimes over-run your package cost.

Ambarish Giliyar

Data gatherer, Story weaver - Healthtech & Digital Health

8mo

🙏 Dr Iyappan Ponnuswamy MD, FRCR, MBA, Thanks for your article that lists various aspects/items of cost involved in a surgical instance. However, my observations and experience of having availed (for my near-dear ones) surgical services like Pace Maker implant, Knee replacement, Angiogram-Angioplasty-Stent implant, ....all these procedures are offered as a "package" to the Consumer-patient during admission. I presume almost all aspects/items that you have listed in your write-up is considered in the 'package' and the variance to the stated amount has been negligible. Of course, structure and break-up of the package is not provided in writing/in the bill in case of OOPE, it is only explained to us. Is there a way the 'package billing' can be structured & standardized across hospitals for common man's understanding? ....being curious🙏

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Sir, Great Insight that everyone should know and understand in healthcare settings. Rightly pointed out in covering all the aspects related to this problem. Simple and meticulously crafted. Thanks for sharing the knowledge and insights.

Dr Adhnan MGKS

Hospital Administrator

8mo

Great insight sir As a budding medical administrator, I believe this is one of the most important challenges we would have Thank you for meticulously comprehending it.

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