🚀 Consumer Duty: A Strategic Advantage for FinTechs 🚀

🚀 Consumer Duty: A Strategic Advantage for FinTechs 🚀

Hello and good morning from the City of London today. Later today I'll be at FinTech Connect 2024 to host a fireside chat with Kirsty Rutter from Lloyds Bank on the topic of Corporate Venture Capital and banking (find out more here).

I've also got more FinTech Profile interviews coming soon -- but today I wanted to highlight the importance of Consumer Duty in your ongoing business strategy, especially as 2025 is most definitely approaching fast.

Yes, it's very much front of mind for UK FinTechs (see the UK regulator FCA's page on the topic) but it's fundamentally good business, irrespective of what jurisdiction you're operating in.


The Consumer Duty isn’t just about compliance—it's about building trust and creating competitive differentiation. Yet, many fintechs are finding it hard to align their innovative offerings with clear, customer-focused messaging that stands up to scrutiny.

At FinTech Profile, we’ve seen firsthand how a strong messaging strategy can turn compliance into an opportunity to strengthen customer relationships and grow your business.

Why it matters:

  • Clear messaging reduces regulatory risks.
  • Engaged customers = higher retention rates.
  • A trusted brand wins in a crowded market.

Let’s make it simple for you.

We’re offering a FREE 30-minute consultation to help your fintech stand out while meeting Consumer Duty requirements.

  • Identify gaps in your current approach.
  • Tailor messaging that builds trust.
  • Turn compliance into a growth driver.

Message us to book your session now: I'm ewan@fintechprofile.com.

Let’s transform compliance into a competitive edge for your fintech!


I'll be back with another FinTech Profile interview shortly!

Ewan

Chris Gardner

Founder & CEO @ Ninety Two Ventures | FinTech Advisory | Ex-Barclays and Accenture

4w

Completely agree Ewan MacLeod. In my experience, early stage firms often overlook one of the most obvious examples of the regulation: customer vulnerability. Managing vulnerability can be a genuine value proposition - do it well and it will act as a lever for acquisition and retention of existing customers, because it will engender trust in your brand and product.

David Yates

Serial Entrepreneur and Investor now helping business leaders connect with their customers to deliver growth.

1mo

Dan and I were just talking about this the other day Ewan. It seems to be taking quite a few by surprise!

To view or add a comment, sign in

Insights from the community

Others also viewed

Explore topics