Culture vulture
I’ve been lying to you.
In countless webinars, presentations, workshops and articles, I’ve been evangelising about how pharma managers can become more innovative. I’ve told thousands of people that a new future is available if they could change their mindset, challenge themselves, be open to alternatives.
But that’s not true.
Because if you work in a big pharma company, you have gone through what Safi Bahcall calls a ‘phase change’. Your company may have started out as a dynamic venture where the early entrepreneurs felt they could change the world and get rewarded for it. But at some point, that company grew up, and now it’s more important for you to secure your next promotion than it is to set the world alight.
You care more about looking good than doing good.
Like a phase change between solid and liquid, the same molecules behave very differently. As a company matures, the same people change behaviour. It’s inevitable.
Think pharma’s got it bad? Consider the military. An industry obsessed with discipline, where creativity is seen as defiance and suggesting alternatives gets you punished. Yet, look at the brutal drone warfare in Ukraine and Gaza. The military needs constant fresh thinking, fast.
So how did the military learn to evolve? Through creating separate organisations, like DARPA—a skunkworks model where promotions don’t exist and risks are embraced. Bayer is inching towards something similar with Dynamic Shared Ownership, but most pharma companies are nowhere near.
Culture may eat strategy for breakfast, but structure rules them all. And your company simply isn’t structured to innovate.
p.s. We recently released a report for Pharmageddon. Download it for free here
CEO of Capptoo Life Science and CXO at CX Advisory - Leading a team of +100 People that help you to drive CX Strategies, Innovation and Results | 25+ Years in Pharma, Healthcare, and FMCG | CX, AI and VoC practitioner
1wInteresting, thanks for sharing Paul Simms!
Behavior Change | Conversational & Generative AI | Health Equity | Clinical Trial Diversity
4wExtremely well said Paul! One of my favorite topics to rant on... Pharma, at best, has a fast follower mentality, preferring to take risks on innovations that have been de-risked. People get more joy out of pontificating the million reasons an innovation won't work versus the one major good that might make pursuit of the innovation worthwhile. I've had more than one pharma executive say, "Great idea, but it would never fly here." No one is accountable for innovation! Everyone is accountable and rewarded for squelching risk.
Global Medical Affairs Consultant
4w"Skunkworks" - Back to the future..... Peters and Waterman work etc (1982 - In search of excellence) - personally i describe this type of approach as organisational innervation as opposed to silo mentality being organisational denervation in my work/research......!!