Customers are talking about AI

Customers are talking about AI

In mid-April, OpenText World Europe 2024 touched down in London, Munich, and Paris, and the events were buzzing with talk about AI. From keynote speeches to customer interviews and live product demos, AI was a topic that people couldn’t get enough of. 

Figure 1 Leon Van Niekerk, head of testing at Pick n Pay Group

One attendee who had a lot to say about AI was Leon Van Niekerk, head of testing at Pick n Pay Group, a retailer based in Cape Town, South Africa that operates in seven different countries with 52,000 employees. He took to the OpenText World Europe 2024 stage to tell the audience about his early experiences with OpenText™ DevOps Aviator.  

 

Pick n Pay, which uses OpenText™ ValueEdge software delivery platform, is always looking to save time and resources when building new applications or updating existing ones. Van Niekerk’s team began testing DevOps Aviator to learn how it could impact application delivery. “It was an interesting journey,” he said. “Because, do we really believe in it? Do we really think it can take over all our testing efforts?”  

 

To hedge its bets, the company decided to take software features it had already written manual test cases for and see if DevOps Aviator would produce the same results. It ended up DevOps Aviator suggested all the test cases that the team had already written, but also added a few more test cases each time that the team had not thought of.  

 

“We got the feeling this might work for us,” he said. “So we’ve already changed our processes. This was a successful run for us in the beta release.”  

 

Faster, easier, more comprehensive 

 

By enabling the testing team to automate earlier in the process, DevOps Aviator will save effort, accelerate testing, and offer more test coverage to help improve application quality. What’s more, Pick n Pay can reduce the time it takes to train new employees because the company doesn’t need to teach them how to write test cases since DevOps Aviator does it for them. This shrinks training times by five to six weeks.  

 

Watch the OpenText World Europe 2024 keynote recordings, and learn more about Pick n Pay’s experience with DevOps Aviator from this blog written by Van Niekerk.  

 

DevOps Aviator was one of many AI innovations showcased at OpenText World Europe 2024. Read the blogs to learn more about how AI can help solve your business challenges today. 


AI: Elevate human potential 

Maximize the value of your data with OpenText™ Content Aviator. 


IoT: Living at the edge 

Reimagine your IT environment map and redesign knowledge flow with OpenText™ IoT Aviator. 


 Autonomous cloud operations 

Let the machines do the work with AI assistants from OpenText™ IT Operations Aviator. 

 

Machine vs. machine 

Meet the heightened need for cybersecurity across all domains with OpenText™ Cybersecurity Aviator. 

 

Next-gen developer experience 

Improve the developer experience and embrace code security with OpenText™ DevOps Aviator. 

 

Read what attendees at OpenText World Europe 2024 in mid-April had to say about AI: 

 

“We live in such an unstructured world, but OpenText are really the guys putting some structure in there. Even in terms of AI; it’s just fantastic where the technology is going and what it can be doing.” 

“…artificial intelligence is a revolution. For me, I’m living that revolution. I’ll be part of this when I look back.” 

  • Gursharan Kaur, KPMG UK at OpenText World Europe in London 

“I try to see what … can we bring back to our customers. So AI is a really promising aspect that we hopefully can bring back.” 


How can AI elevate human potential? If you missed OpenText World Europe in London, Munich, and Paris, watch the keynote presentations and live demos today to learn about the latest innovations, product announcements, and the future of AI and information management from OpenText.  

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