CxO, Call Centers, ESG, AI, Database, FOSS, Wireless, Networks, Encryption, Cisco, Oracle, Red Hat, CxO Events (304.2.Tuesday)
John J. McLaughlin
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CxO
Call Centers
ESG
AI
Database
FOSS
Wireless
Networks
Encryption
Cisco News
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CxO Events
CxO
Despite economic obstacles and constraints on IT budgets, global CIOs maintain a positive outlook on the potential of technology to provide significant benefits for their organizations, according to Lenovo.
On a recent episode of the Tech Whisperers podcast, NACD CIO Rona Bunn discussed her leadership success formula, the shared responsibility of cybersecurity knowledge, and what it takes for a CIO or CISO to be a well-equipped and effective board member.
Eighty-one percent of large enterprise (LE) CIOs plan to increase their IT headcount in 2023, according to a recent survey by Gartner, Inc. Only 14% expect their IT staff to decrease and 5% expect their headcount to remain the same.
As the nature of digital continues to get more business-integral, a new executive role is on the rise: the chief digital officer (CDO).
Call Centers
Data Security in Call Centers: Protecting Customer Information HomeBusinessData Security in Call Centers: Protecting Customer Information Business Data Security in Call Centers: Protecting Customer Information by Gary DavisJuly 11, 2023 SHARE Protecting client data remains a significant challenge in the call center industry. Given the vast amount of data handled annually, it's nearly impossible for any single person to ensure none of it leaks to the public.
In this digital age, call center operations have evolved, with advanced recording solutions playing an integral role in enhancing service delivery. These cutting-edge tools go beyond simple call recording; they offer insights into customer interactions, provide comprehensive analytics, and revolutionize customer service, transforming how call centers operate.
ESG
Why IT leaders play a crucial role in spearheading sustainability initiatives within their organizations and what they can do to be an agent of change.
AI
Peter Ruffley explores the ethical issues affecting the corporate adoption of AI, the importance of trust and the need for robust data sets that support robust bias checking.
Last month MongoDB announced its public preview of Vector Search among the updates to its developer platform of its Atlas database-as-a-service. The move means document database MongoDB joins Cassandra, PostgreSQL and SingleStore among the systems supporting similar features as the interest in putting large language models (LLMs) into production gathers pace.
Stability AI Ltd. is adding to its arsenal of generative artificial intelligence tools with the launch of Stable Doodle today. The company said it's a sketch-to-image tool that works by converting simple sketches into more dynamic images, and it's aimed at everyone from creative professionals to hobbyist artists.
Artificial intelligence trends continue to rapidly evolve, even though AI has now been around for decades. With the recent rapid growth in generative AI and AI-powered automation, AI evolution seems to be moving at double speed - or faster.
Database
Which distributed PostgreSQL database is tops when it comes to transaction processing throughput? It's a good question, and Microsoft attempted to find answers when it commissioned GigaOM to benchmark its Azure Cosmos DB for PostgreSQL offering against contenders from Cockroach and Yugabyte.
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With more data created in the last couple years than in the rest of human history combined, the need to manage, manipulate, and secure it has never been more critical. Databases have evolved to keep pace with the growing need, changing to accommodate new ways of gathering and using information or becoming outdated and going the way of the floppy disk.
FOSS
Google has a firm grip on the desktop. Their products and services are ubiquitous. Don't get us wrong, we're long-standing admirers of many of Google's products and services. They are often high quality, easy to use, and 'free', but there can be downsides of over-reliance on a specific company. For example, there are concerns about their privacy policies, business practices, and an almost insatiable desire to control all of our data, all of the time.
ChatGPT may be dominating AI coverage but If you're super-geeky, you can build your own chatbot using HuggingChat and a few other tools.
Wireless
High-speed internet connectivity has become a necessity for millions of households across the U.S.
Networks
SmartNICs can meet the increasing demand for high performance, low latency and secure data transfer. But the implementation of smartNICs requires reliable network infrastructure.
SmartNICs offload packet processing tasks from server CPUs, freeing up resources for application performance. They can run packet capture and load balancing, among other tasks.
Over the past 10 years software-defined wide area networks (SD-WAN) have been implemented across myriad of industries.
Encryption
Data encryption is essential in today's technologically advanced world to safeguard sensitive information against hacker assaults and data breaches, as an estimated 30,000 websites are hacked each day globally. The National Institute of Standards and Technology (NIST) has developed a set of recommendations and rules for encryption and cryptography protocols to guarantee high security. These are referred to as NIST Encryption Standards, and they offer businesses a foundation for creating robust security protocols to safeguard their sensitive data.
Learn what a digital certificate is, why it's important, the different types and their use cases, and more. See which digital certificate is right for your organization.
Cisco News
In an unassuming corner of rural Pennsylvania, Cisco and Rock Lititz co-innovate the future of live concerts.
When an attacker sitting halfway around the world steals your employee's credentials, tricks their way through Multi-Factor Authentication (MFA), and gains access to a SaaS application housing sensitive information, how do you even know it happened?
Oracle News
NetSuite Analytics Warehouse helps family-owned and operated sports apparel business understand sales trends and set performance records
Oracle has been part of the Linux community for 25 years. Our goal has remained the same over all those years: help make Linux the best server operating system for everyone, freely available to all, with high-quality, low-cost support provided to those who need it.
Texas Children's Hospital consolidates seven business systems on Oracle to increase efficiency, reduce costs, and improve the employee experience
System wide patient records across newly merged hospitals will help caregivers better treat patients no matter the location
Red Hat News
As the world's leading provider of enterprise-ready open source software, Red Hat is uniquely positioned to help prepare the widely varying users of its embedded platform cryptography for the transition to a post-quantum world.
The Friday Five is a weekly Red Hat blog post with 5 of the week's top news items and ideas from or about Red Hat and the technology industry. Consider it your weekly digest of things that caught our eye.
Last year, the microsoft.sql.server Ansible role was introduced in Red Hat Enterprise Linux (RHEL). With the release of RHEL 8.8 and 9.2, this role receives a new update with several new features:
CxO Events
Contact center and related technologies are transforming the customer experience, providing AI-driven features, customer data integrations, and cloud-based architectures that offer enterprises next-generation capabilities.
Join CIO contributing editor Charles Pelton and subject-matter experts with HPE GreenLake for a private virtual discussion on trends in cybersecurity threats, cyber resiliency, and mitigation strategies.
Join us for our upcoming webinar as we dive into the exciting world of Azure OpenAI and its generative potential.
With cloud data privacy regulations evolving worldwide and accelerated adoption of AI technologies such as ChatGPT, Large Language Models (LLMs) and more, companies must ensure data and AI models are compliant.
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