Design Thinking Vs Lean Start-up: What To Choose For Your Digital Toolbox?
Design Thinking and Lean Start-up methodologies are the juggernauts of transformative thought in the digital era, but which one is better?
As an Entrepreneur who lives and breathes this stuff, the language of the two often become interchangeable, yet at their core each started as two quite distinct disciplines.
So… What is Design Thinking?
For those who don’t know: Design Thinking originated out of Stanford University and is a light-touch framework designed to stimulate and guide the creative process through to a solution or outcome.
As a process Design Thinking starts with no concern of the past and no preconceived notion of the future or of a solution. It has no concept of market, demographics or links to business models; Design Thinking is exclusively empathetic to that which is observed.
Once an observation has been made: the job or problem can be defined; solutions ideated; and prototypes built and finally, tested. While that might sound linear, keep in mind that these stages are all interrelated and are revisited through each iteration, or as needed, until the outcome is achieved.
What is Lean Start-Up?
Lean Start-up, on the other hand, is a management methodology designed to explore and exploit an emerging market opportunity in the most efficient, effective and profitable way possible.
Lean start-up usually (but not always) starts with a vision backed by a hypothesis, which in turn is underpinned by assumptions which the team then sets out to prove or disprove.
The process centres on the mantra of ‘Build – Measure – Learn’, and provides a framework for iterative progression and measurement in a world of ambiguity.
Lean start-up specifically pushes users to remain close to customers who have a demonstrated commitment to buy, and to use comparisons against a data baseline to decide the way forward. By normalising tactics such as Minimal Viable Products, Pivots and Actionable Metrics, Lean Start-up provides a method of thinking that is focused on creating value that is commercial in its nature and scalable as a business.
So how are they similar?
Both methodologies offer a way through the ambiguity that the Digital revolution is now forcing companies to confront. Both assume that customers are unable to verbalise what it is they want us to build; and both assume that a rapid cycle of building and learning is the key to success.
So how are they different?
While their core components may be quite similar each has a unique take.
For companies that are seeking to become the disruptors rather than the disrupted, Design Thinking is your first step. Design Thinking challenges incumbents to drop the deep assumptions we hold about our customers and our industry to start again from scratch.
As a company seeking to build a culture of innovation, again, Design Thinking is a beautiful way to get people speaking a common language.
For companies that have an idea of how they want to innovate, of what their future will look like or are in need of a management blueprint to handle risk and resources, Lean Start-up is brilliant: It’s structured, measurable, has defined tactics to move forward and will assist you to step from ideation, to offering, to business model, to scalability.
So which to choose?
While each may seem quite compelling in its own right, neither approach is perfect:
Marry ourselves to “creative freedom at all costs”, and we run the risk of neglecting the commercial realities solutions require to become sustainable… over emphasise structure, process & measurement and we run the risk extinguishing the creative spark that inspired us in the first place and managing by check boxes.
So with this in mind, the answer of which to choose becomes: BOTH!
Design Thinking can often be the natural starting point to spark creative thought, but as the commercial requirements of the organisation set-in, Lean Start-up enables those ideas to be progressed and explored as business opportunities.
That’s not so say that one necessarily leads in to the other, though they can. More to say that when viewed as components of the same living process the discipline of one compliments the freedom of the other and their collective value becomes amplified.
With Entrepreneurs and Stanford themselves, blending more and more of these approaches, it looks like this trend toward unification represents a significant sharpening of collective thought.
So perhaps with this merging of styles its time for an integrated title? “Lean Thinking”?… “Start-up Design”?!... Anyone?
Hmmm… sounds like a business…
By @wardsco from www.digitalinfusions.com
Senior Vice President, Chief Human Resources Officer at Main Line Health
7yIan a big fan of design thinking because of the engagement you can immediately get from your existing colleagues. They feel part of the solution right away.
CEO & Founder of Forshay, Keynote Speaker, Teamwork Strategist, and Advisor to Companies Who Make Work Better
7yAgreed! We just built WorkLabAccelerator.com to bring together design thinking, with lean start up, with the power of storytelling...wonderful to see more community thinking this is a useful path :-)
MD & Founder @ Unique Excellence | Sustainable Operational & Supply Chain Innovation Specialist | Integrating sustainable & ethical practices (ESG) into clients operations
8yScott, great insights and clarity in these two definitions. As you mentioned, I believe that a mix of these two approaches will probably be best, but how do you ensure to capture the best of both, instead of the worse of both approaches... This is definitely something that many supply chain organisations are exploring...
Mary Liu. Joe Allen
Design Educator and Professor at Texas State University
9yGood insights and even better explanations on Design Thinking (DT) and Lean Start-Ups Scott. By starting with DT your team has the opportunity to go beyond what is "usable" and explore what is "useful" and "desirable" — the 21-century model that incorporates consumer emotions and experiences to create experiential products and platforms that are capable of being easily expanded or upgraded to meet market demand. Enterprises that underestimate the importance of or fail to incorporate empathy and problem framing (beyond defining the problem) into the "learn" phase in Lean Start-up process might "build" something "usable" that is not deemed "useful" or "desirable" by the consumer. There are volumes of case studies where "usable" products failed to out perform "designed" experiential products and platforms deemed "useful" or "desirable" by the consumer. Additionally, these case studies also show the long-term power of "innovation" compared to the short-term returns of "imitation and duplication".